Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Work Availability
Timeline
Hi, I’m

Stanley Njoroge Mbugua

9857 Greenbriar Way Middle River,MD
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Stanley Njoroge Mbugua

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Hardworking team member skilled at counting money, checks, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

12
years of professional experience

Work History

Arrow parking
Baltimore, MD

Cashier:
12.2016 - Current

Job overview

  • Operated cash register to receive payment by cash, check and credit card.
  • Accepted cash, checks, and credit card payments, issued receipts and provided accurate change.
  • Helped customers find specific products, answered questions about store information, and offered product advice.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.

Amazon
Baltimore, MD

Amazon Flex Driver
10.2019 - 05.2023

Job overview

  • Delivered products to customers on time and in excellent condition by utilizing GPS to optimize routes to continuously meet estimated delivery times. I secured merchandise to avoiding damage during transportation to meet customers' needs and improve company's image.
  • Monitored traffic conditions to determine most expedient trip by mapping out driving routes ahead of time and applied defensive strategies to avoid accidents.
  • Achieved consistently high customer scores due to exceptional services.
  • Saved fuel by leveraging GPS to identify faster routes.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Conducted pre-inspections to keep trucks reliable and well-maintained.
  • Conducted emergency vehicle repairs to restore safety and dependability and reported delays and accidents to the station.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.

Githunguri Business College; Kenya

Accountant and Tutor:
01.2013 - 12.2015

Job overview

  • Worked as a tutor as well as an accountant, where I taught more than 100 students in the college and maintaining their records including their fees payment record and their balances. I also Maintained records of students assessment results, progress, feedback and school performance.
  • Assisted students in finding useful study methods to enhance academic performance.
  • Met with students to clarify and review concepts taught in class and solve specific problems.
  • Provided private instruction to individual or small groups of students to improve academic performance and prepare for academic or occupational tests.
  • Utilized positive reinforcement techniques to encourage and motivate students.
  • Assessed student progress at each session, making recommendations that increased effectiveness of tutoring and lessons.
  • Helped students review and understand previous lessons to make connection with new lesson.
  • As an accountant, my duties included verification of profit and loss accounts, balance sheets, cash flow statements, receipts among others.

Copy fast Computer School; Kenya

Tutor:
01.2012 - 01.2013

Job overview

  • I was responsible for training computer packages or applications as well as computerized Accounting.
  • Provided constructive feedback and positive reinforcement to keep trainees motivated.
  • Evaluated individuals regularly for progress or growth potential to guide decisions regarding advancement and additional training.
  • Developed practical training programs to impart knowledge and improve individual skill sets. I also monitored training effectiveness through observation and metrics analysis.
  • Prepared hard copy training materials, module summaries, videos and presentations. Additionally, I created tests, exercises and role-plays for courses to verify competency.
  • Designed training performance evaluations and provided training follow-up to incorporate feedback into future modules.

Education

Community College of Baltimore County
Baltimore, MD

Associate Degree in Certified Public Accountant (CPA) from Accounting
12.2020

KCA University
Nairobi, Kenya

Associate Degree in Certified Public Accountant (CPA) from Accounting
06.2013

Kagwathi Adventist Secondary School
Muranga, Kenya

High School Degree from Secondary Education
12.2005

Southern New Hampshire University
Hooksett, NH

Bachelor of Science from Software Engineering

Skills

  • Quickbooks, Sage, Pastel, and Computer Packages (MS Word, MS Excel, MS Access, MS PowerPoint, MS PageMaker, MS Publisher, Internet and Windows)
  • Loss Prevention
  • Daily Reporting
  • Cash Register Operation
  • Time Management Skills
  • Customer Relations
  • Staff Training
  • Cash Handling
  • Credit and Cash Transactions
  • Customer Service
  • Payment Processing
  • Customer Assistance
  • Written and Verbal Communication
  • Order Verification

Languages

English
Professional
Swahili
Native/ Bilingual

Accomplishments

  • Saved company money on consistent basis by working with loss prevention to monitor high-risk areas.
  • Won “Employee of the Year” in [2013, 2014, 2015].
  • Created highly effective new program that significantly impacted efficiency and improved operations.
  • Consistently maintained high customer satisfaction ratings.

Affiliations

  • Member, Small Business Association (2008 - present)
  • Member, Alumni Association
Availability
See my work availability
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Available
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tuesday
wednesday
thursday
friday
saturday
sunday
morning
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evening
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Timeline

Amazon Flex Driver

Amazon
10.2019 - 05.2023

Cashier:

Arrow parking
12.2016 - Current

Accountant and Tutor:

Githunguri Business College; Kenya
01.2013 - 12.2015

Tutor:

Copy fast Computer School; Kenya
01.2012 - 01.2013

Community College of Baltimore County

Associate Degree in Certified Public Accountant (CPA) from Accounting

KCA University

Associate Degree in Certified Public Accountant (CPA) from Accounting

Kagwathi Adventist Secondary School

High School Degree from Secondary Education

Southern New Hampshire University

Bachelor of Science from Software Engineering
Stanley Njoroge Mbugua