Evan Stanley
Riverfront Children's Center
Groton,CT
7
years of professional experience
A natural leader with a love of learning and over seven years of experience in customer service. My diverse employment background has helped me develop a wide range of skills in customer service, leadership, and advanced technological and manufacturing environments. I always strive to make the workplace fun, efficient, and successful. I look forward to contributing my expertise to your team!
Work History
Receptionist
1 Year 4 Months- Managed front desk operations, greeting visitors and ensuring a welcoming environment.
- Coordinated appointment scheduling and maintained accurate records of client interactions.
- Provided assistance to parents and children, addressing inquiries with professionalism and empathy.
Front Desk Associate
11 Months- Managed front desk operations, including cleaning, equipment maintenance, and customer service.
- Operated POS system efficiently, facilitating sales transactions and meeting sales expectations.
- Addressed customer complaints with professionalism and focus on member satisfaction.
- Built rapport with members, enhancing the customer experience and promoting a positive gym atmosphere.
Team Lead
6 Months- Responsible for all on-shift duties, including cleaning, food preparation, and customer service.
- Handled cash transactions with speed and accuracy at the window position.
- Resolved customer issues and led the team daily to achieve operational success.
- Played a key role in opening a new location, adapting quickly to ensure smooth operations.
Parts Clean Lead
11 Months- Worked in a clean room environment, adhering to strict protocols essential for advanced technological manufacturing.
- Performed tasks critical to the computer microchip manufacturing process, including handling and cleaning parts with dangerous chemicals and acids.
- Led a small team to maintain a precise schedule, ensuring all operations met company standards.
- Coordinated shift-to-shift communication to ensure smooth transitions and completion of tasks, supporting high-efficiency production in a technologically demanding setting.
Customer Service Associate
6 Months- Assisted customers with returns, grievances, and questions, both in person and over the phone.
- Handled all cash and card transactions at the register, requiring extensive store knowledge.
- Supported loss prevention efforts by observing and reporting any suspicious activity to security.
Manager
9 Months- Managed daily operations, including opening/closing, cleaning, order-taking, and cash handling.
- Trained employees to improve their skills and provided strong support to ensure smooth shifts.
Skills
Cash Handling
Advanced Manufacturing
Leadership experience
Clean Room Protocol
Team Coordination
Conflict Resolution
Fast Learner
General Medical Field Knowledge
Telephone skills
Data entry
Customer/Client relations
CPR Certified
Timeline
Receptionist
Riverfront Children's Center
03.2025 - 07.2026Read More
Front Desk Associate
Planet Fitness
12.2023 - 11.2024Read More
Team Lead
Salad & Go
01.2023 - 07.2023Read More
Parts Clean Lead
Intel - Kelly Services
12.2021 - 11.2022Read More
Customer Service Associate
Lowe's
12.2020 - 06.2021Read More
Manager
McDonald's
06.2019 - 03.2020Read More