Star Johnson
Rome,OH
Overview
33
33
years of professional experience
Work History
Branch Manager
U.S. Bank
Geneva, OH
07.1999 - 04.2024
- Directed daily branch operations, leading the team to exceed monthly sales goals
- Oversaw daily operations including cash management, opening and closing procedures, account maintenance
- Maintained high level of employee morale to minimize turnover and maximize customer satisfaction
- Reviewed employee job performance and contribution during performance appraisal
- Managed direct reports to maximize productivity, efficiency, and potential
- Coached team to successfully provide solutions and advice to improve client financial well-being
- Advised customers on investment opportunities based on their individual needs and goals
- Established and maintained relationships with individual and business customers and provided assistance with problems these customers may encounter
- Ensured compliance with applicable laws and regulations regarding banking practices
Real Estate Agent
Century 21
Chardon, OH
06.1991 - 02.2002
- Guided and assisted buyers or sellers throughout entire transaction process
- Proficient in preparing detailed contracts and documents related to real estate transactions
- Resolved issues and conflicts during purchase or sale of real estate property
- Prepared and guided clients through contracts, escrow paperwork, and deeds
- Conducted market analysis to assess value of residential, commercial, and industrial properties
- Evaluated mortgage options to help clients obtain financing at best prevailing rates and terms
Timeline
Branch Manager
U.S. Bank
07.1999 - 04.2024
Real Estate Agent
Century 21
06.1991 - 02.2002