Summary
Overview
Work History
Education
Skills
Timeline
Generic

Starla Jackson

Laurel

Summary

Dynamic Leasing Consultant with a proven track record at Greystar Property Management, excelling in customer service and lease renewals. Skilled in application processing and fair housing regulations, I effectively managed online listings and facilitated smooth move-ins, enhancing tenant satisfaction and retention. Committed to fostering positive relationships and ensuring compliance.

Leasing professional with solid track record in managing tenant relations and lease agreements. Proven ability to maintain high occupancy rates and improve tenant satisfaction. Team-oriented with focus on adaptability and achieving results while leveraging strong communication and organizational skills.

Overview

5
5
years of professional experience

Work History

Leasing Consultant

Intersolutions
07.2023 - Current
  • Verified tenant incomes and other information before accepting lease applications.
  • Responded to requests and scheduled appointments for property showings.
  • Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
  • Greeted clients, showed apartments, and prepared leases.
  • Managed online listings for the property, ensuring accurate information was available for potential tenants at all times.
  • Increased lease renewals, maintaining open and effective communication with current tenants.
  • Collected rent and tracked resident payments and information in computer system.
  • Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.

Leasing Consultant

Greystar Property Management
02.2023 - 07.2024
  • Responded to requests and scheduled appointments for property showings.
  • Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
  • Greeted clients, showed apartments, and prepared leases.
  • Managed online listings for the property, ensuring accurate information was available for potential tenants at all times.
  • Utilized OneSite, and Yardi software to track leasing activity and tenant information, improving data accuracy and accessibility.
  • Increased lease renewals, maintaining open and effective communication with current tenants.

Leasing Consultant

Capital Crossing
05.2020 - 08.2022
  • Collected rent and tracked resident payments and information in computer system.
  • Increased lease renewals, maintaining open and effective communication with current tenants.
  • Managed online listings for the property, ensuring accurate information was available for potential tenants at all times.
  • Greeted clients, showed apartments, and prepared leases.
  • Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
  • Responded to requests and scheduled appointments for property showings.
  • Verified tenant incomes and other information before accepting lease applications.

Education

High School Diploma -

Ballou Stay
Washington DC
06.2003

Skills

  • Customer service
  • Fair housing regulations
  • Fair housing policies
  • Lease agreements
  • File management
  • Phone and email etiquette
  • Leasing and sales
  • Application processing

Timeline

Leasing Consultant

Intersolutions
07.2023 - Current

Leasing Consultant

Greystar Property Management
02.2023 - 07.2024

Leasing Consultant

Capital Crossing
05.2020 - 08.2022

High School Diploma -

Ballou Stay

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Starla Jackson