Starla Roberts
Chillicothe,OH
Summary
Proven leader with a track record of enhancing customer satisfaction and team performance at Giovanni's Pizza Inc. Expert in staff management and customer relations, adept at motivating teams to exceed service standards. Skilled in money handling and staff training, consistently achieving positive feedback and repeat business without exceeding a 55-word limit.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Main and High Shortstop
04.2023 - Current
Waitress Trainee
Giovanni's Pizza Inc.
08.2019 - 11.2021
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
Education
N/a - Occupational Work Experience
Pickaway-Ross Career And Technology Center
Chillicothe, OHSkills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Staff Supervision
- Task Delegation
- Staff Management
Timeline
Assistant Manager
Main and High Shortstop
04.2023 - Current
Waitress Trainee
Giovanni's Pizza Inc.
08.2019 - 11.2021
N/a - Occupational Work Experience
Pickaway-Ross Career And Technology Center