Summary
Overview
Work History
Education
Skills
Timeline
Generic

Starr Hood

Vienna ,WV

Summary

As an aspiring nurse, I bring a unique blend of skills and qualities to my pursuit of a nursing career. With a background in customer service as a waitress for several years, I have acquired not only communication, multitasking, and problem solving abilities, but also a caring nature and amazing personality. My outgoing and empathetic nature allows me to connect with patients on a deeper level, providing them with the comfort and support they need. I am passionate about making a positive difference in people's lives and am eager to apply my dedication and passionate nature to patient care in my first nursing role. With my strong work ethic, adaptability, and ability to remain calm under pressure, I am confident that I would be a valuable asset to any healthcare team.

Overview

24
24
years of professional experience

Work History

Server

Rivertown Steakhouse
03.2023 - Current
  • Demonstrates strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Serves food and beverages promptly with focused attention to customer needs.
  • Works with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborates with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivates warm relationships with regular customers.
  • Enhances customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintains a clean and orderly dining area for an enjoyable guest experience.
  • Provides attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Busses and resets tables to keep dining room and work areas clean.
  • Addresses customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Maintains clean and organized dining areas to uphold restaurant hygiene standards.
  • Explains menu items and suggested appropriate options for food allergy concerns.

Certified Medical Coder

DR'S CHOICE
01.2010 - 01.2015
  • Improved accuracy of medical coding by thoroughly reviewing patient records and assigning correct codes for diagnoses and procedures.
  • Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
  • Maintained compliance with industry regulations by staying up-to-date on the latest changes in medical coding guidelines and conventions.
  • Verified, coded and added modifiers to diagnoses.

Server

IHOP
01.2000 - 01.2010
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

Education

LPN - Licensed Practical Nurse

Wood County Technical Center Practical Nursing
Parkersburg, WV
06.2024

College Degree in Medical coding -

Kaplan University
Rockville, MD
01.2011

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Guest Engagement
  • Memory retention
  • Cleanliness standards
  • Allergy awareness
  • Task Prioritization
  • Clinical judgment
  • Privacy and confidentiality
  • Compassionate and Caring
  • Attention to Detail
  • Collecting vitals
  • Exposure to EPIC and MediTech
  • Medication Administration

Timeline

Server

Rivertown Steakhouse
03.2023 - Current

Certified Medical Coder

DR'S CHOICE
01.2010 - 01.2015

Server

IHOP
01.2000 - 01.2010

LPN - Licensed Practical Nurse

Wood County Technical Center Practical Nursing

College Degree in Medical coding -

Kaplan University

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