Starr Whiteside
Mansfield,TX
Summary
Creative, results-driven professional with 15+ years of graphic design experience, and 20 years in office management and customer service. Proven strengths in team leadership, client communication, and workflow optimization. Seeking a role that blends creativity and organizational excellence to deliver outstanding client experiences.
Overview
22
22
years of professional experience
Work History
Graphic Designer & Machine Assembler
Click Power Washers
Memphis, TN
09.2025 - Current
- Designed email marketing materials to increase customer engagement
- Created in-house forms and company literature to improve internal communication
- Supported operations across production and front office functions
- Assembled heavy-duty power washers in compliance with safety standards
- Performed quality control inspections to ensure product excellence
- Maintained organized and efficient assembly workspace
Production Manager & Graphic Designer
San Saba Cap & Bebop T-shirt Shop
Kerrville, TX
04.2021 - 09.2025
- Managed embroidery production and scheduling to ensure timely project completion.
- Built and maintained strong client relationships across diverse industries.
- Designed proofs and prepared art files for embroidery screen printing and ASI projects.
- Troubleshot quality issues in production using practical knowledge and online resources.
- Executed logo and brand designs for a variety of clients.
- Communicated effectively with clients and vendors to exceed expectations and meet deadlines.
- Handled incoming calls and emails from prospective and existing clients.
- Entered and managed orders utilizing PriceIt estimation software.
Print Shop Manager & Graphic Designer
Top Notch Teacher Products, Inc.
Kerrville, TX
03.2015 - 12.2020
- Operated and maintained high-volume digital presses under tight deadlines
- Collaborated with production teams to improve efficiency and resolve issues
- Designed packaging, print materials, and technical artwork for production
- Developed direct mail campaigns, catalogs, and managed website updates
- Maintained client communication and supported branding initiatives
- Assisted with warehouse operations as needed
Graphic Designer
A-Z Graphics
San Antonio, TX
03.2012 - 03.2015
- Designed and prepared digital artwork for screen printing and promotional products
- Created multicolor separations using Illustrator and Photoshop
- Collaborated with vendors to approve press proofs and ensure quality standards
- Applied knowledge of screen printing and embroidery processes
- Maintained client communication via phone, email, and in person
- Managed multiple projects under tight deadlines
Graphic Designer
Alamo Tees & Advertising
San Antonio, TX
04.2009 - 03.2011
- Managed art department schedules to improve workflow efficiency
- Collaborated with customers and sales teams during press proofs
- Prepared and adjusted artwork to ensure production accuracy
- Designed artwork for screen-printed and embroidered products
- Created marketing materials including flyers, catalogs, and e-blasts
- Approved final printed goods to maintain quality standards
Front Desk Receptionist
So Fast Printing, Inc.
Kerrville, TX
09.2004 - 08.2007
- Provided customer service and supported print orders, copies, and faxes
- Communicated order status and maintained client relationships
- Met project deadlines to ensure timely completion
- Operated and maintained multiple digital printers and copiers
- Organized and maintained front office operations
- Delivered finished products to customers to ensure satisfaction
Education
Graphic Design (Associate of Applied Science) - San Antonio
International Academy of Design and Technology
San Antonio06-2009
Skills
- Customer service and complaint resolution
- Account and office management
- Job scheduling and workflow optimization
- Attention to detail
- Time management
- Account management
- SOP development and implementation
- Problem-solving
- Creative thinking
- Team collaboration
- Troubleshooting issues
- Quality control
- Print production
- Strong communication skills
- Analytical Skills
- Graphic Design
- Packaging design
- Logo creation
- Screen printing & apparel design
- Embroidery design & file preparation
Techinal Skills
- Adobe Creative Suite
- Microsoft Office
- Google Workspace
- Wilcom Embroidery Studio
- GTX Graphics Lab
- Brother GTX Pro DTG Printer
- PriceIt Estimation Software
- Odoo
- EFI Fiery Workstation
Timeline
Graphic Designer & Machine Assembler
Click Power Washers
09.2025 - Current
Production Manager & Graphic Designer
San Saba Cap & Bebop T-shirt Shop
04.2021 - 09.2025
Print Shop Manager & Graphic Designer
Top Notch Teacher Products, Inc.
03.2015 - 12.2020
Graphic Designer
A-Z Graphics
03.2012 - 03.2015
Graphic Designer
Alamo Tees & Advertising
04.2009 - 03.2011
Front Desk Receptionist
So Fast Printing, Inc.
09.2004 - 08.2007
Graphic Design (Associate of Applied Science) - San Antonio
International Academy of Design and Technology