Starshadia Steed
Social Services
Virginia Beach,VA
Summary
.
Developed excellent communication and problem-solving skills in human services environment, seeking to transition into new field. Effective at client assessment and resource coordination, with focus on delivering impactful solutions. Ready to leverage transferrable skills in dynamic and collaborative setting.
Overview
18
18
years of professional experience
Work History
Assistant / General Assistant
Kings Grant Elementary School
Virginia Beach, Virginia
08.2019 - Current
- Company Overview: VBPS
- Collaborate with teachers to develop and implement Individual plans
- Organize records and report attendance accurately
- Support classroom activities by assisting students with a learning focus
- Monitor student behavior and guide to encourage positive social interactions
- Facilitate effective communication between students, parents, and teachers to enhance learning goals and environment
- Maintained confidentiality of sensitive information by following strict data protection policies consistently across all tasks performed as General Assistant.
- Responded to telephone, email and in-person customer inquiries.
- Supported customer service efforts when needed addressing concerns or requests professionally.
Patient Representative
Pro Adjuster
Virginia Beach, Virginia
10.2014 - 11.2016
- Company Overview: Chiropractic Center
- Acted as the primary liaison between patients and the chiropractor team, ensuring a seamless patient experience
- Scheduled appointments, managed patient records
- Verified Insurance and health information
- Educated patients on treatment and addressed concerns to maintain high standards and patient satisfaction
- Managed to scale a 75 % growth rate in patient appointments
- Developed strong rapport with patients through active listening skills, empathy, and understanding of individual needs.
Community Health Educator
Kool Smiles Dental
Norfolk, VA
04.2007 - 12.2013
- Coordinate and deliver educational programs to promote oral health and preventive dental care in the community
- Conducted outreach with local organizations such as Human Services, WIC, job fairs, community events, churches, health fairs, etc., to promote services and raise awareness about hygiene and health
- Collected patient information and set up appointments
- Evaluated program effectiveness by tracking participant outcomes and adjusting strategies accordingly.
- Addressed social determinants of health through advocacy efforts aimed at improving overall living conditions within the community.
Education
Associate degree - Art Therapy, Human Service
Tidewater Community College
Virginia Beach, VA 08.2025 - Current
Skills
Multi-tasking and prioritization
Assisting clients by providing helpful information
Proficient in computer applications
Strong verbal and written communication
Skilled in interviewing and data collection
Team-oriented with the ability to work independently
Positive attitude with good communication
Knows how to navigate in an office setting
Training coordination
Workload management
Acknowledgments
- Teacher Assistant of the Year, 2019
- Recognition from VBCPS Superintendent, 2024
Timeline
Associate degree - Art Therapy, Human Service
Tidewater Community College
08.2025 - Current
Assistant / General Assistant
Kings Grant Elementary School
08.2019 - Current
Patient Representative
Pro Adjuster
10.2014 - 11.2016
Community Health Educator
Kool Smiles Dental
04.2007 - 12.2013
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