Tyler Cohen
East Meadow,NY
Summary
Hospitality professional with nearly five years of experience in the restaurant industry, progressing from host to manager and currently serving as Social Media Director at Riko's Pizza. Expertise in front-of-house operations and digital marketing enhances ability to deliver exceptional customer experiences both in-person and online. Strong focus on team collaboration and creative engagement strategies. Proven track record of managing shifts effectively and producing compelling content that reflects restaurant energy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Riko's
Merrick, NY
06.2023 - Current
- Collaborated with local businesses to create mutually beneficial partnerships.
- Established policies for cash handling procedures to maximize security measures.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Created new menu items based on customer feedback and industry trends.
- Assisted with kitchen preparation during peak times as needed.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
Server
Twisted Fork Brunch Company
Bellmore, NY
01.2024 - 04.2024
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Took orders from customers accurately and in a timely manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Followed health safety guidelines when preparing and serving food products.
Server
Moonshine Alley
Providence, RI
10.2022 - 05.2023
- Assisted with training new employees on proper table setting, menu knowledge, and customer service techniques.
- Set up banquet functions according to instructions provided by banquet captain or manager.
- Ensured all food orders were accurate and delivered promptly to customers tables.
- Conducted daily pre-shift meetings with servers to review specials, updates, or changes in policies or procedures.
Server
Riko's
Levittown, NY
07.2021 - 05.2023
- Ensured that each guest was served courteously, quickly, and efficiently.
- Prepared drinks according to standard recipes.
- Checked food before serving it to customers.
- Assisted in training new servers.
- Accurately recorded orders on cash register and point-of-sale system.
Education
High School Diploma -
Dvision Avenue High School
Levittown, NY06-2020
Some College (No Degree) - Business Management
Farmingdale State College
Farmingdale, NYSome College (No Degree) - Food and Beverage Management
Johnson And Wales University
Providence, RISkills
- Employee training
- Policy development
- Cash handling
- Customer service
- Menu development
- Staff scheduling
- Food safety
- Team building
- Multi-tasking
- Staff supervision
- Task prioritization
- Point of sale operation
- Team collaboration
- Safe food handling
- Point of sale (POS) system operations
Certification
- Food Service Managers Training Course
Timeline
Server
Twisted Fork Brunch Company
01.2024 - 04.2024
Assistant General Manager
Riko's
06.2023 - Current
Server
Moonshine Alley
10.2022 - 05.2023
Server
Riko's
07.2021 - 05.2023
High School Diploma -
Dvision Avenue High School
Some College (No Degree) - Business Management
Farmingdale State College
Some College (No Degree) - Food and Beverage Management
Johnson And Wales University
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