St. Claire Payne
FEGS Health & Human Services
South Plainfield,NJ
17
years of professional experience
Results-driven professional with expertise in project management and process improvement. Proven ability to enhance service delivery efficiency and lead cross-functional teams to achieve program objectives.
Work History
Program Manager
11 Years 2 Months- Coordinated with cross-functional teams to achieve program goals aligned with the organizational mission.
- Developed and implemented strategies to enhance service delivery efficiency across programs.
- Coordinated training sessions to improve staff competency in program implementation and client engagement.
Assistant Program Manager
4 Years 7 Months- Facilitated logistics and scheduling for various program initiatives.
- Supported project teams by managing documentation and tracking deliverables.
- Developed training materials to enhance staff knowledge of program processes.
Coordinator and Counselor
8 Years 3 Months- Coordinated scheduling of patient appointments, ensuring optimal clinic efficiency and patient flow.
- Assisted in the development and implementation of health education programs for diverse community populations.
- Maintained accurate records in electronic health systems, enhancing data accessibility for staff.
- Collaborated with healthcare providers to streamline communication and improve patient care processes.
- Supported outreach initiatives, increasing community awareness of available health services and resources.
- Conducted training sessions for new staff on operational procedures and software utilization.
Counselor and Case Manager
3 Years 9 Months- Conducted individual counseling sessions to support student emotional and academic development.
- Developed and implemented personalized strategies to enhance student engagement and resilience.
- Facilitated group workshops on coping skills and conflict resolution techniques.
Education
Bachelor of Science - Management
Master of Science - Social Work
MBA - Medical Social Work
Skills
Problem-solving
Project management
Attention to detail
Team leadership and direction
Decision-making
Team leadership
Program evaluation
Process improvement
Timeline
Program Manager
Jewish Board Family Children Services
06.2015 - 2018Read More
Assistant Program Manager
FEGS Health & Human Services
10.2010 - 05.2015Read More
Coordinator and Counselor
Brownsville Multi-Service Family Health Center
04.2002 - 07.2010Read More
Counselor and Case Manager
Educational Alliance
07.1998 - 04.2002Read More
SUNY Empire State College
Bachelor of Science from Management
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Nathaniel Hawthorne College
Master of Science from Social Work
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Talladega College
MBA from Medical Social Work
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