Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Steban Medina

Riverview

Summary

Encouraging and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

5
5
years of professional experience

Work History

Supervisor/Manager

Crownlinenservices
03.2024 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.

Packing Lead/Supervisor

Frito Lay
11.2021 - 11.2023
  • Ensure all products are properly packaged and labeled before they're shipped out to customers
  • Coordinate with other department staff to ensure orders are accurately completed
  • Supervise a team of packers to ensure that products are packaged correctly and efficiently
  • Coordinate a weekly schedule of assigned packing station for the week for the packers
  • SET (Site Expert Trainer) at plant site, which is responsible of training any new incoming packers
  • Served as a liaison between management and floor staff, communicating goals and expectations clearly to all parties involved.
  • Collaborated with other departments to optimize the workflow and improve overall production efficiency.

Server

YO1 Health and Wellness Resort
01.2021 - 11.2021
  • Serviced guests with food and beverage requests in a timely, professional, and friendly manner
  • Ensured all tables and silverware were placed neatly and everything was always tidy and clean
  • Exceptional interpersonal and team building skills with an aptitude for building rapport with diverse range of customers, managers, and collogues; talent for quickly resolving issues prior to escalation

Warehouse Associate

Amazon
05.2020 - 08.2020
  • Checked for damaged or missing items and then sorting stock for storage in the warehouse
  • Picked orders using a hand-held scanner from the storage space and bringing them for packing, or to the loading bay for transportation
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Worked safely around moving machinery.

Education

High School Diploma -

Monticello High School
39 Breaky Ave, Monticello NY 12701
06-2019

Skills

  • Team leadership
  • Workflow optimization
  • Troubleshooting and problem resolution
  • Multitasking capacity
  • Teamwork and collaboration
  • Problem-solving abilities
  • Adaptability and flexibility

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Limited Working

Timeline

Supervisor/Manager

Crownlinenservices
03.2024 - Current

Packing Lead/Supervisor

Frito Lay
11.2021 - 11.2023

Server

YO1 Health and Wellness Resort
01.2021 - 11.2021

Warehouse Associate

Amazon
05.2020 - 08.2020

High School Diploma -

Monticello High School

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Steban Medina