Stefan Lojpur
Hyannis,MA
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Server
Hyannis Yacht Club
06.2025 - 10.2025
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maximized table turnover rate by managing reservations and seating arrangements.
Server
Hyannis Yacht Club
06.2024 - 09.2024
- Participated in training sessions to improve service techniques and operational knowledge.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Boston Harbor Hotel
06.2023 - 10.2023
- Handled cash transactions accurately, maintaining register integrity throughout shifts.
- Adapted quickly to changing priorities and guest needs in fast-paced environment.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server
Claremont Hotel
06.2022 - 09.2022
- Collaborated with kitchen staff to deliver accurate orders and maintain food quality standards.
- Supported team members during busy shifts, enhancing overall efficiency and workflow.
- Cultivated warm relationships with regular customers.
Server
Claremont Hotel
07.2021 - 09.2021
- Provided excellent customer service by promptly addressing guest inquiries and requests.
- Assisted in setting up dining areas, ensuring cleanliness and readiness for service.
- Learned menu items and daily specials to effectively communicate offerings to guests.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
BBA - European And International Economics And Business
Faculty of Economics, University of Novi Sad
Novi Sad, SerbiaHigh School Diploma - Mathematics And Science
Gymnasium Isidora Sekulić
Novi Sad, Serbia05.2020
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
Additional Information
I speak 3 languages, and I have been to 27 countries.
I studied abroad in Portugal for the 2023/24 winter semester.
I trained karate for 10 years and I have a black belt.
Timeline
Server
Hyannis Yacht Club
06.2025 - 10.2025
Server
Hyannis Yacht Club
06.2024 - 09.2024
Server
Boston Harbor Hotel
06.2023 - 10.2023
Server
Claremont Hotel
06.2022 - 09.2022
Server
Claremont Hotel
07.2021 - 09.2021
BBA - European And International Economics And Business
Faculty of Economics, University of Novi Sad
High School Diploma - Mathematics And Science
Gymnasium Isidora Sekulić