Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
IT Specialist
US Army
05.2019 - 01.2024
Enhanced system efficiency by implementing and maintaining IT infrastructure upgrades.
Optimized network performance through regular monitoring and maintenance.
Reduced downtime by identifying potential issues and resolving them proactively.
Developed customized software solutions for improved business processes and increased productivity.
Managed hardware and software inventory, ensuring timely updates and replacements as needed.
Led migration projects to modernize legacy systems without disrupting daily operations or compromising security standards.
Education
High School Diploma -
Hapeville Charter Career Academy High School
Atlanta, GA
09.2014
Skills
Technical Issue Analysis
Application Installations
Application Support
Technical Reporting
Software Implementation
Technical Documentation
Troubleshooting
System Upgrades
Debugging
Disaster Recovery
Project Implementation
Quality Assurance
Accomplishments
Received 3 AAM awards from my military service in relation to outstanding performance when conducting my job.
Completed intensive training in database fundamentals and software engineering.
Collaborated with team of 9 in the development of MPE Coalition network for the entirety of the Fort Cavazos.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Recipient of individual and departmental awards for providing stellar client service.