Stefan Popowicz
Westbury,NY
Summary
Customer-oriented Operations Manager with 20 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
20
20
years of professional experience
Work History
Operations Manager
The Cheesecake Factory / Grand Lux Cafe
09.2011 - 04.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Restaurant Bar Owner
The Mohican Inn
02.2008 - 08.2011
- Expanded bar offerings to include craft beers and specialty cocktails tailored to customer preferences.
- Implemented effective cost control measures in areas such as food waste reduction, energy conservation, and supply chain management.
- Cultivated a strong team culture among staff members by providing ongoing training opportunities and fostering open communication channels.
- Streamlined operations by implementing efficient inventory management systems and staff scheduling procedures.
- Created a welcoming atmosphere for patrons by designing an inviting interior space and providing exceptional customer service.
- Implemented creative promotions such as themed nights or happy hour specials to attract new customers while retaining existing ones.
Bar Owner
Ozone Bar And Lounge
01.2004 - 01.2008
- Increased customer base by implementing creative marketing strategies and engaging social media presence.
- Managed cash flows by accurately tracking daily transactions, deposits, invoices payments, and payroll processing.
- Established security protocols to ensure the safety of guests and employees while maintaining a fun atmosphere conducive to enjoyable nightlife experiences.
- Cultivated strong relationships with suppliers, negotiating favorable pricing and terms for products and services.
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Consistently meet goals
Accomplishments
Received Manager of the year award with Cheesecake Factory.
Recieved two restaurant of the year awards in two separate locations with Cheesecake Factory.
Timeline
Operations Manager
The Cheesecake Factory / Grand Lux Cafe
09.2011 - 04.2024
Restaurant Bar Owner
The Mohican Inn
02.2008 - 08.2011
Bar Owner
Ozone Bar And Lounge
01.2004 - 01.2008