Stefani Edwards
Guyton,GA
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
12
12
years of professional experience
Work History
Assistant Branch Manager
FleetPride
07.2012 - Current
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
- Oversaw successful completion of internal audits with minimal findings, demonstrating strong adherence to bank policies and regulations.
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Education
No Degree - Business Management
Liberty University
Lynchburg, VAHigh School Diploma -
South Effingham High School
Guyton GA06.1999
Skills
- Business Development
- Team Development
- Staff education and training
- Sales expertise
- Client Relationship Management
- Customer Relationships
- Coaching and Mentoring
- Friendly
- Decision-Making
Timeline
Assistant Branch Manager
FleetPride
07.2012 - Current
No Degree - Business Management
Liberty University
High School Diploma -
South Effingham High School