Overview
Work History
Education
Skills
Timeline
Generic

Stefani Stafford

Silverton,OR

Overview

10
10
years of professional experience

Work History

Sales & Customer Service Representative

Hammelman's Floral LLC
04.2024 - Current
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Negotiated solutions with dissatisfied customers.
  • Customized support strategies for high-priority clients to ensure their specific needs were met.

Assistant Cook

Silver Falls School District
01.2024 - Current
  • Assisted in preparing, serving, and cleaning up after lunch daily.
  • Worked efficiently to maximize productivity


Sales Assistant

Spring Valley Dairy
06.2022 - 12.2023
  • Increased sales by building strong customer relationships and providing excellent service.
  • Handled customer inquiries, complaints, and returns professionally, ensuring positive experience for all clients.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Using sales software, ran reports and analyzed data to improve sales

Accounts Payable/Accounts Receivable Clerk

Spring Valley Dairy
01.2015 - 06.2022
  • Streamlined accounts payable processes by implementing efficient invoice tracking and payment systems.
  • Improved accounts receivable collections by establishing clear communication channels and follow-up procedures with clients.
  • Maintained up-to-date customer records, facilitating accurate invoicing and prompt payment receipt.
  • Conducted regular account audits to identify discrepancies and resolve outstanding balances in a timely manner.
  • Provided exceptional customer service to both internal departments and external clients regarding billing inquiries or disputes resolution.
  • Ensured accurate financial reporting with meticulous record-keeping and data entry tasks.
  • Enhanced vendor relationships through timely payments and clear communication channels.

Education

Associate of Applied Science - Accounting

Chemeketa Community College
Salem, OR
06.2019

Skills

  • Invoice Processing
  • General accounting
  • Data Entry
  • Data Analysis
  • Organizational Skills
  • Complex Problem-Solving
  • Customer Assistance
  • Time Management
  • Microsoft applications proficiency

Timeline

Sales & Customer Service Representative

Hammelman's Floral LLC
04.2024 - Current

Assistant Cook

Silver Falls School District
01.2024 - Current

Sales Assistant

Spring Valley Dairy
06.2022 - 12.2023

Accounts Payable/Accounts Receivable Clerk

Spring Valley Dairy
01.2015 - 06.2022

Associate of Applied Science - Accounting

Chemeketa Community College

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Stefani Stafford