Stefania Gutierrez
Humble
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Sharky's Waterfront Grill. Proven ability to enhance guest engagement and resolve issues promptly, while maintaining compliance with safety protocols as a Pharmacy Technician. Committed to teamwork and optimizing operational efficiency in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Server
Sharky's Waterfront Grill
Kingwood, TX
04.2025 - 01.2026
- Provided excellent customer service to enhance dining experience and foster repeat business.
- Efficiently processed customer orders using point-of-sale systems, ensuring accuracy and timely delivery.
- Maintained cleanliness and organization of dining area to comply with health and safety standards.
- Upsold menu items effectively, contributing to increased sales through product knowledge and recommendations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Lupe Tortilla
Humble, TX
10.2024 - 07.2025
- Assisted in training new staff on menu offerings and service protocols, promoting teamwork and efficiency.
- Collaborated with kitchen staff to ensure seamless communication during peak service hours.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Participated in daily briefings to stay informed about menu changes and special promotions.
- Served food and beverages promptly with focused attention to customer needs.
Pharmacy Technician
CVS Pharmacy
Humble, TX
09.2023 - 05.2024
- Processed and dispensed medications accurately, ensuring compliance with safety protocols.
- Assisted pharmacists in managing inventory levels, optimizing stock availability and minimizing waste.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate patient records in pharmacy management systems to enhance operational efficiency.
Education
High School Diploma -
Atascocita High School
Humble, TXAssociate of Science -
Lone Star College
Kingwood, TXSkills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Safe food handling
- Team collaboration
Timeline
Server
Sharky's Waterfront Grill
04.2025 - 01.2026
Server
Lupe Tortilla
10.2024 - 07.2025
Pharmacy Technician
CVS Pharmacy
09.2023 - 05.2024
High School Diploma -
Atascocita High School
Associate of Science -
Lone Star College