Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
OVERVIEW OF QUALIFICATIONS
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Stefanie Leonard
Open To Work

Stefanie Leonard

Clerical assistant
Kennesaw,GA

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Clinical Administrative AssistantPatient Service RepParaprofessionalSUBSTITUTE TEACHERDepartment Manager

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Kennesaw, GA, USCartersville, GA
Open to relocation: Yes

Salary Range

$45000/yr - $200000/yr

Important To Me

Healthcare benefits401k matchStock Options / Equity / Profit Sharing

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

2027
2027
years of professional experience

Work History

Clinical Administrative Assistant

Wellstar Northwest GA Oncology
Cartersville, GA
06.2025 - 03.2026
  • Coordinating patient appointments, Infusions, and Labs
  • Strong communication, organizational skills, and ability to handle confidential information (HIPAA compliance)
  • Communicating needs of patients to clinical staff
  • obtaining medical records
  • fax and scanning records, consents, and other documents into patients charts
  • Chart prep for providers (two days in advance)

Patient Service Rep

Harbin Clinic Women’s Center
Cartersville, GA
04.2022 - 06.2025
  • Patient Intake & Check-in: Greeting patients, verifying demographic/insurance information, and managing the check-in/out process.
  • Scheduling: Managing appointments, surgeries, and diagnostic tests via phone or in-person.
  • Administrative Support: Answering phones, handling paperwork, and updating electronic health records (EHR).
  • Financial Duties: Collecting co-payments, processing payments, and addressing billing questions.
  • Patient Communication: Informing patients of wait times, providing information, and ensuring a positive experience.
  • Technical Skills: Proficiency with Electronic Health Records (EHR) systems and computers.
  • Interpersonal Skills: Excellent communication, empathy, and customer service skills.
  • Organization: Strong multitasking abilities and attention to detail.

Paraprofessional

Cartersville Primary school
Cartersville, GA
11.2020 - 03.2022
  • Assisted Teacher in daily routine
  • Discipline when needed
  • Communication with teachers with kids behavior, skills when working with them, Fine motor, and vision abilities
  • Making sure they were dry though out the day
  • Make lesson plans for my Learning station

SUBSTITUTE TEACHER

CARTERSVILLE CITY SCHOOLS
Cartersville, GA
10.2016 - 11.2020
  • Read and understand lesson plans
  • Teach what was given to the best of my ability
  • Discipline when needed
  • Show school spirit and pride
  • And be a support to the kids I was there for that day
  • Written communication to the teacher on behaviors, disciplines given, students that exceeded or did great that day, and what wel were able to accomplish or was not able to accomplish that day. and sometimes that information had to be given for each class Period That she may or he may have.

Department Manager

Walmart
Cartersville, GA
03.2013 - 09.2016
  • Meeting customers needs by making sure my department was stocked and counts on inventory was accurate
  • Making sure out of stock items were identified and ordered
  • If there was an item a customer need that we didn’t carry I would see if we could order it and have it there for the customer at a later time
  • Greeting customers and helping them so to have a great shopping experience

Store Manager of a small finance company inside Ashley's Furniture

Rent-a-Center
03.2012 - 12.2012
  • Held daily meeting to discuss sales and to set goals for future sales
  • Worked in negotiating with clients for payment
  • Assisted the customers with debt counseling
  • Discussed various payment options, provided solutions to fit the financial situation of the customer
  • Made the decision to repossess merchandise if payment could not be obtained
  • Sales person
  • Approved and denied applications
  • Managed all deposits and cash for the store

Cashier

Lowes Seasonal position
01.2011 - 03.2012
  • Greeting people as they come in as you’re the first person they see and you want that experience to be a good one.
  • Selling protection plans
  • Signing them up for credit cards when possible
  • Making sure that they have a great check out experience, because you are also the last person that they see and we want repeat customers

Customer Relationship Manager

Bank of America
Lancaster, CA
09.2009 - 01.2012
  • Worked in negotiating with clients for payment
  • Assisted the customers with debt counseling
  • Discussed various payment options, provided solutions to fit the financial situation of the customer
  • Customer service given to over 250 family units with a daily goal of 30-60 customers.
  • Ability to handle high call volume both inbound and outbound

Groomer

B-Styling-pets
01.2007 - 01.2009
  • Started as a bather and intern groomer
  • I quickly became the second groomer in the shop
  • Manage the books
  • Booked appointments
  • Make sure facilities were clean and sanitize even through delegation
  • Earned my certificate of groomer hours completion within six months

Shift Manager

McDonald's
Cartersville, GA
01.1997 - 01.2007
  • Responsible for a team of 15 to 20 employees
  • Managed staff daily roles
  • Maintained daily food levels
  • Conflict resolution
  • Counted all money and maintained safe of approximately $1,000.
  • Responsible for nightly inventory of products.

Cashier

TCBYogart
Cartersville, GA
1995 - 1997
  • A lot of customer service was involved in this job
  • Great customers with smile
  • Let them know we enjoyed having in there when they left
  • Communication with your team was essential as well
  • Left here for a better opportunity at McDonald’s 2 week notice given

Cook

Checkers Fast Food
Cartersville, GA
10.1995 - 04.1996
  • Stated as the one that Toasted the buns and made sure each drink station had ice though out my shift andmaking sure condiments were filled
  • Once I turn 16 I quickly learned each station grill & fry station
  • I drain the oil for the fry station and replace with fresh oil every two to tree days
  • Learned the registers and became very Efficient At that job duty
  • This is when I first started having migraines And had to leave for medical reasons

Education

GED -

Skills

  • Patient care and confidentiality
  • HIPAA compliance
  • Patient scheduling
  • Appointment scheduling
  • Patient confidentiality adherence
  • Referral coordination
  • Interpersonal relationship building
  • Multi-line phone systems
  • Medical records management
  • Insurance verification mastery
  • Inter-office communication

Timeline

Clinical Administrative Assistant

Wellstar Northwest GA Oncology
06.2025 - 03.2026

Patient Service Rep

Harbin Clinic Women’s Center
04.2022 - 06.2025

Paraprofessional

Cartersville Primary school
11.2020 - 03.2022

SUBSTITUTE TEACHER

CARTERSVILLE CITY SCHOOLS
10.2016 - 11.2020

Department Manager

Walmart
03.2013 - 09.2016

Store Manager of a small finance company inside Ashley's Furniture

Rent-a-Center
03.2012 - 12.2012

Cashier

Lowes Seasonal position
01.2011 - 03.2012

Customer Relationship Manager

Bank of America
09.2009 - 01.2012

Groomer

B-Styling-pets
01.2007 - 01.2009

Shift Manager

McDonald's
01.1997 - 01.2007

Cook

Checkers Fast Food
10.1995 - 04.1996

Cashier

TCBYogart
1995 - 1997

GED -

OVERVIEW OF QUALIFICATIONS

  • 20 + years of excellent customer service experience
  • 8 years of proficient management experience
  • Well organized with superior communication and multi-tasking skills
  • Friendly, eager, flexible, and a fast learner
  • Responsible, intelligent, and mature individual who loves to work with people or Independently
  • Punctual, dependable, and respectful
  • Team player, supportive of all co-workers
  • The ability to utilize web-based computer software, Microsoft Word and Excel.
  • Knowledge of billing and coding.

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