Stefanie Madonis
Bradenton
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experienced with managing patient admissions and registration processes. Utilizes effective communication and organizational skills to ensure seamless operations. Knowledge of healthcare regulations and best practices, ensuring compliance and accuracy.
Overview
8
8
years of professional experience
Work History
Patient Access Registrar
HCA BLAKE HOSPITAL
01.2023 - Current
- Mentored junior staff in best practices for patient access and information management.
- Improved patient satisfaction by efficiently registering patients and verifying insurance information.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Assisted in training new Patient Access Registrars, sharing best practices for optimal performance.
- Explained estimated cost for medical treatments and answered patient questions to promote good understanding of proposed services.
- Acquired and managed authorizations/referrals for outpatient services.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
Grocery Clerk
PUBLIX
01.2020 - 01.2022
- Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
- Stocked shelves and organized merchandise displays for easy retrieval.
Student Intern (81hrs)
The Center for Skin Wellness
01.2018 - 01.2020
- Gained operational knowledge and supported departmental needs.
- Developed time-management skills through balancing multiple assignments while consistently meeting deadlines during the internship period.
- Performed administrative duties and staff support tasks.
Education
Medical Administrative Assistant, CMAA -
Manatee Technical College
Bradenton, FloridaAssociate of Arts - undefined
State College of Florida
Bradenton, FloridaSkills
- Customer engagement
- Excellent Communication
- Data gathering
- Effective multitasking
- Insurance eligibility verification
- Proficient in EMR systems
Awards
Received a Certification of Excellence Award presented by CEO Steve Young for outstanding performance as a team player providing helpful support across different departments.
Timeline
Patient Access Registrar
HCA BLAKE HOSPITAL
01.2023 - Current
Grocery Clerk
PUBLIX
01.2020 - 01.2022
Student Intern (81hrs)
The Center for Skin Wellness
01.2018 - 01.2020
Associate of Arts - undefined
State College of Florida
Medical Administrative Assistant, CMAA -
Manatee Technical College
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