ZANE McKINNEY

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Managed crews, deliveries, routes including dealing with customers on a daily basis and organizing drop-offs.

• Maintained a clean and organized work area, contributing to an efficient and professional atmosphere within the department.
• Resolved client inquiries and issues, maintaining a high level of professionalism and courtesy.
• Collaborated with cross-functional teams to deliver comprehensive solutions for clients.
• Assisted team members in improving workflow efficiency by sharing best practices.

• Managed day-to-day business operations.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Increased customer satisfaction by providing high-quality services and timely communication.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
• Contracting Services including work in the following fields:

Electrical

Plumbing

Carpentry

Drywall

Roofing

Tiling

Flooring

HVAC

Concrete

Stucco

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.