Professional administrative expert prepared for leading and optimizing office operations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in project management, process improvement, and communication. Reliable and efficient with proactive approach to problem-solving and organizational excellence.
Overview
20
20
years of professional experience
Work History
Administrative Manager/Sales Development Representative
TASKING US Operations, Inc
Northville
02.2022 - 05.2026
Support sales team with presentations, quotes, and data entry
Validate and assist with customer purchase order process flow
Maintain and update customer database (Sales Force)
Assist in qualifying new business lead
Email Campaign to existing and new contacts
Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
Nurtured a positive work environment by addressing employee concerns promptly and fairly, fostering open communication channels between staff members at all levels of the organization.
Coordinated office events, seminars and meetings for staff and clients.
Coordinated all US Conferences/trade shows
Attended trade shows for booth support
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Senior Sales Specialist
Elektrobit Automotive
10.2020 - 02.2022
Support sales team with presentations, quotes, RFP/RFQ submission and data entry
Validate and assist with customer purchase order process flow
Maintain and update customer database (Sales Force)
Assist in qualifying new business leads
Respond to customer queries and follow up with customers when needed
Export Control Representative
Local Training coordinator
Local event coordinator
Product Sales Manager
Elektrobit Automotive
Novi
03.2019 - 10.2020
Responsible for sales of EB software AUTOSAR Automotive industry
Establish and continuously improve relationships with our customers
Conduct presentations and technical demonstrations of our product portfolio
Recognize market trends and activities of companies in the automotive industry
Coordinate and collaborate with product management and sales teams in order to support customer inquiries
Maintain sales and business plans including frequent follow-ups on status, action items and outlook
Sales Specialist
Elektrobit Automotive
10.2016 - 03.2019
Support sales team with presentations, quotes, RFP/RFQ submission, data entry as well as invoicing and monthly reporting
Validate and assist with customer purchase order process flow
Maintain and update customer database (Sales Force)
Assist in qualifying new business leads
Respond to customer queries and follow up with customers when needed
Executive Assistant Business Development
Allegis Global Solutions
Schaumburg, IL
02.2015 - 05.2016
Create weekly reports for Vice President of Business Development
Create and submit expense reports for Business Development team
Calendar activities - including weekly schedules, travel (tracking/managing/preparing), appointments for Regional Managers and Vice Presidents
Preparation of meeting materials
Create and distribute weekly customer appreciation letters
Executive VP Sales Assistant
KIP America
Novi, MI
05.2006 - 02.2015
Communicate directly with Sales Staff ensuring that weekly, monthly and quarterly reports are completed
Travel to Tradeshows to provide sales support and collect lead information for tracking and follow-up
Create weekly, monthly and quarterly sales reports for Vice Presidents
Calendar activities, including weekly schedules, travel, dealer visits
Enter New Accounts and Contacts into CRM
Maintain existing and new dealer contact information to ensure proper communication
Update and ensure Sales/Marketing documentation and materials are available
Review and report on all Sales Expenses
Schedule and manage internal and external Webinar Sessions in Go To Meeting
Coordinate sales meetings - including providing airfare, hotel and rental car arrangements for all attendees
Parts Ordering Specialist
KIP America
07.2006 - 08.2006
Answers Dealers’ questions regarding parts pricing and availability
Inventory management/Order entry and tracking/Key-Code inquiry
Receptionist
KIP America
05.2006 - 07.2006
Answer/transfer all incoming calls
Prepare Reports, Filing
Assist with large mailings
Maintained office supplies inventory
Education
Henry Ford Community College
Skills
Excellent communication skills
Proficient of MS Word, MS Excel, MS Outlook, Power Point, CRM , ZoomInfo, Canva and SalesForce
Well-organized with attention to detail
Self-motivated, initiative, maintains a high level of energy
Great with customers - honest and ethical business approach
Ability to organize, prioritize and work under extreme work pressure, heavy work load and deadlines
Office administration
Relationship building
Event coordination
Team collaboration
Event planning
Awards
EB 2020 EB Values Award – For One Another, KIP 2012 Star Performer, KIP 2009 Star Performer
Timeline
Administrative Manager/Sales Development Representative