Stefanie Rebec
Buckle
Spanish Fort,AL
21
years of professional experience
Dynamic retail leader with proven success at Francescas, enhancing sales through strategic merchandising and exceptional customer service. Skilled in team leadership and inventory management, I foster a collaborative environment that drives performance and reduces turnover. Committed to achieving business growth while maintaining high standards of customer satisfaction.
Work History
Assistant Manager
8 Months- Directed sales floor operations to support customer service and maintain store standards.
- Coached associates on selling techniques, product knowledge, and service expectations.
- Monitored inventory flow to support replenishment, stock accuracy, and merchandise presentation.
- Partnered with leadership to execute visual merchandising and promotional floor sets.
- Resolved customer concerns with professionalism to protect satisfaction and brand loyalty.
- Trained team members on operational procedures, sales practices, and store policies.
- Reviewed daily performance indicators to adjust staffing, priorities, and floor coverage.
- Maintained loss prevention awareness through consistent policy enforcement and store accountability.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Increased sales through effective merchandising strategies and targeted promotions.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Improved operational efficiency by adopting new technology for inventory management.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Oversaw daily operations to maintain store cleanliness and organization.
Store Manager
5 Years 4 Months- Directed daily store operations, ensuring consistent service, merchandising, and brand standards.
- Coached sales team on selling techniques, product knowledge, and customer engagement.
- Managed staffing schedules, labor allocation, and coverage needs to support store performance.
- Monitored inventory flow, replenishment, and stock accuracy to reduce merchandising gaps.
- Oversaw POS transactions, cash handling, and opening and closing procedures.
- Implemented visual merchandising updates aligned with seasonal product presentations.
- Resolved customer concerns promptly, preserving service quality and loyalty.
- Evaluated sales trends and team execution to improve store efficiency and results.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Enhanced employee performance and satisfaction by establishing clear goals and providing regular feedback.
- Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
- Cultivated strong team by hiring motivated individuals and fostering collaborative workplace, leading to improved store performance.
- Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
- Developed rewards program that significantly increased repeat business by rewarding loyal customers.
- Optimized checkout process to reduce wait times, improving customer satisfaction scores.
- Implemented loss prevention strategies, significantly reducing shrinkage.
- Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
- Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reported issues to higher management with great detail.
Store Manager
7 Years 9 Months- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Reduced employee turnover by creating supportive work environment and recognizing outstanding performance.
- Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
- Coordinated in-store events to increase foot traffic, partnering with local businesses and community organizations for mutual benefit.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Coached sales team on selling techniques, product knowledge, and customer engagement.
- Managed staffing schedules, labor allocation, and coverage needs to support store performance.
- Monitored inventory flow, replenishment, and stock accuracy to reduce merchandising gaps.
- Oversaw POS transactions, cash handling, and opening and closing procedures.
- Implemented visual merchandising updates aligned with seasonal product presentations.
- Resolved customer concerns promptly, preserving service quality and loyalty.
- Evaluated sales trends and team execution to improve store efficiency and results.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Preschool Teacher
6 Years- Planned age-appropriate lessons supporting early literacy, math, and social-emotional development.
- Managed classroom routines, transitions, and behavior expectations to maintain structured learning environment.
- Observed student progress and adjusted activities to meet developmental needs and learning styles.
- Communicated daily updates with families regarding milestones, behavior, and classroom participation.
- Supervised indoor and outdoor play while reinforcing safety rules and active engagement.
- Prepared learning materials, centers, and supplies supporting hands-on classroom activities.
- Collaborated with teaching staff to maintain consistent instruction and supportive classroom culture.
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Applied play-based strategies to provide diverse approaches to learning.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
- Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Assisted and supervised Number children through entire school day.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Improved student behavior by implementing effective classroom management strategies and establishing clear expectations for conduct.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Contributed to the successful implementation of school-wide initiatives by collaborating with colleagues on curriculum development, professional development, and other projects.
- Nurtured creativity in students by incorporating arts and crafts into curriculum, showcasing their talents.
- Promoted physical health through organized outdoor play and activities, supporting overall well-being.
- Maintained detailed records of students' progress and behavior, providing valuable feedback to parents and staff.
- Encouraged critical thinking and problem-solving skills with specially designed activities and games.
- Enhanced literacy skills with storytelling sessions, capturing students' imaginations and interest in reading.
Education
High School Diploma
Skills
Customer service
Money handling
Team leadership
Decision-making
Problem-solving
Time management
Customer relations
Team motivation
Staff training and development
Staff supervision
Task delegation
Goal setting
Staff management
Workload management
Conflict resolution
Retail operations
Team building
Employee scheduling
Operations management
Customer rapport
Recruiting and interviewing
Sales strategies
Strategic planning
Staff development
Sales growth
Policy enforcement
Employee performance evaluations
Project management abilities
Business administration
Schedule oversight
Business development
Promotional planning
Succession planning
Product branding
Multitasking and organization
Team collaboration
Strategic thinking
Adaptability and flexibility
Verbal and written communication
Scheduling and planning
Workplace safety compliance
Coaching and mentoring
Recruitment and hiring
Product and service sales
Inventory management
Marketing
Closing oversight
Customer service and satisfaction
Rewards program oversight
Employee engagement
Teamwork and collaboration
Computer skills
Hiring and training
Customer relationship management
Scheduling and coordinating
Timeline
Assistant Manager
Buckle
02.2026 - CurrentRead More
Store Manager
Francescas
10.2020 - 02.2026Read More
Store Manager
Justice Tween Brands
11.2012 - 08.2020Read More
Preschool Teacher
Color Us Kids
04.2006 - 04.2012Read More
Daphne High School
High School Diploma
Read More