Stefanie Sanchez
Kissimmee,FL
Summary
Enthusiastic, outgoing and fashion-savvy Sales Associate proficient at building positive relationships with new and existing customers by offering superior customer service.
Overview
9
9
years of professional experience
Work History
Assistant store leader
Payless shoe source
1112 ave j
06.2004 - 07.2013
- Stocked and replenished merchandise according to store merchandising layouts.
- Priced merchandise, stocked shelves and took inventory of supplies.
- Cleaned and organized the store, including the checkout desk and displays.
- Alerted customers to upcoming sales events and promotions.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Welcomed customers into the store and helped them locate items.
- Educated customers about the brand to incite excitement about the company’s mission and values.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Followed merchandising guidelines to present visually appealing displays.
- Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
- Communicated clear expectations and goals to each team member.
- Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
Education
BBA - undefined
Technical Career College
New York, NY2008
Skills
- Customer-oriented
- Consistently meets sales goals
- Retail sales
- POS systems knowledge
- Upselling techniques
- Merchandising
- Skilled problem solver
- Motivated team player
- Fluent in spanish
- Active listening skills
- Computer literate
- Shipment processing
- Personable
- Employee relations
- Efficient multi-tasker
- Organized
- Deadline-oriented
Timeline
Assistant store leader
Payless shoe source
06.2004 - 07.2013
BBA - undefined
Technical Career College
Similar Profiles
Amanda GomezAmanda Gomez
Assistant Manager at Payless Shoe SourceAssistant Manager at Payless Shoe Source
Sara RojelioSara Rojelio
Sales Associate at Payless Shoe SourceSales Associate at Payless Shoe Source
Morgan GreenwaltMorgan Greenwalt
Retail Keyholder at Payless Shoe SourceRetail Keyholder at Payless Shoe Source
Daneek GrantDaneek Grant
Admissions/ Customer Service Representative at Funspot America Theme ParkAdmissions/ Customer Service Representative at Funspot America Theme Park
Nicole MisaNicole Misa
Senior Medical Billing Coordinator at New York Integrated RheumatologySenior Medical Billing Coordinator at New York Integrated Rheumatology