Summary
Work History
Education
Skills
Professional Highlights
Languages
Timeline
Generic

Stefanie Yozbashi

Garland,Texas

Summary

Talented Insurance Sales Agent with in-depth policy and regulations knowledge. Experienced in providing tailored solutions to clients. Outgoing individual with great task prioritization skills.

Work History

Bilingual Insurance Sales

Travelers Insurance
  • Generated quotes and proposals for clients to match individual needs.
  • Provided comprehensive product knowledge and guidance to help clients on product selection.
  • Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
  • Followed up promptly with interested clients to close sales.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.

Life/ Health Insurance Agent

Transamerica Life Insurance Company
  • Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
  • Educated clients about health insurance coverage options, benefits and costs.
  • Responded to customer inquiries regarding health insurance coverage and policies to assist with informed decision-making.
  • Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.

Supervisor/ Manager

Alliance Data Systems Corp
  • Provided strong leadership to enhance team productivity and morale.
  • Implemented and developed operational standards, policies and procedures.
  • Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.

Community Sales Rel.

Ariel Pointe Senior Living
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Built relationships with customers and community to establish long-term business growth.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Education

Associates in Science -

Richland Community College
Richardson, Texas

Associates in Science -

Eastfield Community College
Mesquite, Texas

High School Diploma -

Townview Magnet Center
Dallas, Texas

Skills

  • Bilingual
  • Analytical Skills
  • Self Starter
  • Cross-selling
  • Goal-oriented
  • Strong communication
  • Attention to detail
  • Adaptability
  • Conflict resolution
  • Sales techniques
  • Analytical thinking
  • Customer service
  • Marketing
  • Financial Management
  • Policy Implementation
  • Contract Management
  • Staff Development
  • Workforce Management
  • Verbal and Written Communication
  • Onboarding and Orientation
  • Conflict Resolution
  • Quality Assurance
  • Budget Management
  • Public Relations
  • Multicultural Marketing
  • Event Coordination
  • Brand Management

Professional Highlights

  • Bilingual Insurance Sales
  • Researching and writing comprehensive insurance
  • Negotiation, Communication, Customer Relations, Follow up
  • Listened to customers needs to determine adequate coverage
  • Gathered customers information to give best price and up sell

Languages

Spanish
Native or Bilingual

Timeline

Bilingual Insurance Sales

Travelers Insurance

Life/ Health Insurance Agent

Transamerica Life Insurance Company

Supervisor/ Manager

Alliance Data Systems Corp

Community Sales Rel.

Ariel Pointe Senior Living

Associates in Science -

Richland Community College

Associates in Science -

Eastfield Community College

High School Diploma -

Townview Magnet Center

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Stefanie Yozbashi