Stefanny Bonilla
Orlando,FL
Summary
I have always been the type of person to demonstrate if you are going to do something, do it correctly and efficiently the first time. I try to go above and beyond and show concern and care for other people and animals. I am very good with communication and forming good relationships with others. I like to maintain a positive, clean, organized environment around me, as I feel that is what makes me excell the most. All my life I have been considered the mom of the group, so leave the responsibility to me.
Overview
4
4
years of professional experience
Work History
Animal Care Technician
Best Friends Pet Hotel
10.2023 - Current
- Communicate with owners to knowledge myself on how to care for their pet(s) and show a positive attitude.
- Feed pets and ensure they are well taken care of.
- Clean up after pets and make sure their environment is up to standard for owners and pets.
- Communicate with coworkers about any special instructions pet(s) need.
- Inform owner about anything irregular that is happening or happened.
Driver
Alpha Logistics
07.2022 - 10.2023
- Acknowledge drop off time and any special instruction given to deliver package.
- Ensure package is kept safe and in good condition.
- Gave customer satisfaction by addressing or escalating concerns for quick resolution.
Host
Azteca De Oro
10.2021 - 05.2022
- Supported servers and bussers with keeping dining area ready for every guest.
- Took reservations and orders by phone and walk-ins, kept scheduling demands, and kitchen output in time to avoid overbooking.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers and provided friendly and warm presence throughout dining experience.
Cashier
Bento Cafe
11.2020 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Ensure workplace maintained clean and organized.
Education
High School Diploma -
Lake Nona High School
Orlando, FL05.2022
Skills
- Health monitoring
- Customer service and assistance
- Client Communication
- Safety protocols and procedures
- Relationship Building
- Team training and development
- Adaptable and Flexible
Timeline
Animal Care Technician
Best Friends Pet Hotel
10.2023 - Current
Driver
Alpha Logistics
07.2022 - 10.2023
Host
Azteca De Oro
10.2021 - 05.2022
Cashier
Bento Cafe
11.2020 - 10.2021
High School Diploma -
Lake Nona High School
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