Verifying insurance eligibility/benefits including worker's compensation and PIP claims
Efficiently managed high volume caseloads while maintaining meticulous attention to detail in scheduling logistics and documentation.
Enhanced surgical team communication by maintaining accurate schedules and promptly addressing any changes or concerns.
Served as a liaison between patients, families, clinicians, and hospital staff throughout the entire surgical process.
Provided comprehensive education materials for patients regarding their upcoming surgery, answering questions and alleviating concerns related to the procedure itself or recovery expectations afterward.
Pre-Authorization/Assistant Surgical Coordinator
Clifton OBGYN
01.2015 - 01.2021
Manage all front desk duties
Book and register all patients
Document management
All authorizations/pre-cert
Appeals
Follow up authorizations
Multi-line telephone calls
Insurance verification
Manage the daily/weekly/monthly agenda and arrange new meetings and appointments
Provided comprehensive education materials for patients regarding their upcoming surgery, answering questions and alleviating concerns related to the procedure itself or recovery expectations afterward.
Medical Secretary/ Assistant Manager
Neonatal Associates, LLC
01.2012 - 01.2016
Directly assist the 12 Neonatologists
Receive and route messages or documents, such as laboratory results, to appropriate staff
Compile and record medical charts, reports, or correspondence, using typewriter or personal computer
Transfer correspondence or medical records by mail, e-mail, or fax