Summary
Overview
Work History
Education
Skills
Timeline
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Stefany Hoy

Whittier,NC

Summary

Flexible and organized professional with outstanding negotiation skills developed many years of experience. Known for applying exceptional communication and customer service skills to build lasting client relationships.

Overview

2
2
years of professional experience

Work History

Bartender/Server

Bryson City Brewing Co.
Bryson City, NC
02.2024 - 07.2024
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Greeted customers and provided excellent customer service.
  • Developed good working relationships with fellow employees through effective communication.
  • Thrived in a high-pressure workspace

Housekeeper

Harrah's Cherokee Casino Resort
Cherokee, NC
12.2023 - 02.2024
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Returned rooms to occupant-ready status to satisfy future guests.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.

Supervisor

UltraStar Multi-tainment Center
Cherokee, NC
10.2022 - 10.2023
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Fostered a positive and motivating work environment, leading to an increase in team morale.
  • Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.

Education

GED -

Time4Learning
Lakemont, GA
10-2017

Skills

  • Point of sale systems
  • Staff Management
  • Complex Problem-Solving
  • Sales expertise
  • Outstanding customer service
  • Anticipating guest needs

Timeline

Bartender/Server

Bryson City Brewing Co.
02.2024 - 07.2024

Housekeeper

Harrah's Cherokee Casino Resort
12.2023 - 02.2024

Supervisor

UltraStar Multi-tainment Center
10.2022 - 10.2023

GED -

Time4Learning

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Stefany Hoy