Steffan Lowe
Bend,OR
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Manager, AM in Training
Wendy's
08.2021 - Current
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Exercised composure under pressure and in escalated customer service scenarios.
- Trained and mentored new employees to maximize team performance.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Conducting interviews, and new hire paperwork. Ensuring compliance with all laws and regulations before allowing individuals to work.
- Monitored product levels and effectively placed orders to maintain proper stock on hand for regular operations.
Overnight Cashier
711
08.2020 - 08.2021
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Checked personal identifications during alcohol and tobacco sales.
Convience Store Clerk
HandiMart
01.2017 - 08.2020
- Identified and resolved discrepancies and errors in customer accounts.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Registered and sold hunting and fishing licenses with the state of South Dakota.
- Maintained proper compliance with local regulations to run fuel services.
- Monitored and balanced an in house video casino, while checking all proper identification for alcholol sales, and usage, associated with the the facilities.
Education
High School Diploma - General
Chester Area High School
Chester, South Dakota05.2012
Skills
- Team Direction
- Time Management
- Staff Development Plans
- Leadership Training
- New Hire Onboarding
- Manager Coaching and Training
Certification
- ServSafe - Assistant Manager Certification
Timeline
Shift Manager, AM in Training
Wendy's
08.2021 - Current
Overnight Cashier
711
08.2020 - 08.2021
Convience Store Clerk
HandiMart
01.2017 - 08.2020
High School Diploma - General
Chester Area High School
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