STEFFANIE CHAPMAN
St Petersburg,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Server Team Lead
StarLite Cruises
07.2015 - Current
- Manage a fine dining high volume atmosphere with efficiency and grace utilizing multitasking abilities
- Lead the team and effectively assist management directly
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers
- Assisted in the hiring, training and onboarding process for new servers, sharing valuable insights to help build a strong team
Personal Assistant
Supplementwarehouse.com CEO
02.2014 - 07.2015
- Improved time management of the executive through effective prioritization and organization of tasks
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips
- Served as first point of contact for incoming visitors or phone calls, totaling to 30 or more daily, ensuring prompt responses or directing inquiries appropriately
- Oversaw personal and professional calendars and coordinated appointments for future events
Server/Head Bartender
Doubletree By Hilton
01.2009 - 09.2014
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service
- Assisted in training new hires, providing guidance on restaurant standards and best practices
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
- Maintained a clean and orderly dining area for an enjoyable guest experience
Education
Biology
Niagara University
Niagara Falls, NYPittsford-Mendon High School
Pittsford, NYSkills
- Server Management
- Technical Troubleshooting
- Performance Optimization
- Team Leadership
Timeline
Server Team Lead
StarLite Cruises
07.2015 - Current
Personal Assistant
Supplementwarehouse.com CEO
02.2014 - 07.2015
Server/Head Bartender
Doubletree By Hilton
01.2009 - 09.2014
Biology
Niagara University
Pittsford-Mendon High School
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