Detail-oriented server team lead recognized for strengths in service quality assurance and inventory management. Expertise in mentoring staff and enhancing operational efficiency, ready to support exceptional customer experiences.
Overview
9
9
years of professional experience
Work History
Server Team Lead
PKG Inc. (Vietnamese Restaurant)
Beaverton, Oregon
09.2020 - Current
. Trained new employees on menu offerings and service expectations to enhance team performance.
Resolved customer complaints promptly to maintain high levels of satisfaction.
Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
Served food and beverages to patrons and confirmed complete orders.
Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Managed inventory control and supply ordering to support seamless restaurant operations.
Calculated charges, issued table checks, and collected payments from customers.
Stocked service areas with supplies during slow periods.
Clean Room Operator
Saint Jude Medical Inc.
Tigard, Oregon
07.2017 - 09.2020
Operated and maintained clean room environments following strict regulatory standards.
Managed inventory of supplies to ensure uninterrupted clean room operations.
Coordinated materials supply to maintain inventory levels for production needs.
Recorded daily activities and maintenance logs to support compliance audits and inspections.
Completed daily logbooks to document activities and report any issues or abnormalities.
Worked with engineering teams to pinpoint and implement process improvements for operational efficiency.
Operated soldering equipment to join components for electrical systems. and wiring to assemble electrical and electronic systems.
Education
High School Diploma -
SUNSET HIGH SCHOOL
Portland, OR
06-2003
Some College (No Degree) - Computer And Information Systems
Portland Community College
Portland, OR
Skills
Restaurant operations
Server management
Customer service
Order verification
POS system operations
Cash handling
Stock management
Training development
Team member training
Service quality assurance
Attention to detail
Employee mentoring
Dining area maintenance
Customer relationship management
Timeline
Server Team Lead
PKG Inc. (Vietnamese Restaurant)
09.2020 - Current
Clean Room Operator
Saint Jude Medical Inc.
07.2017 - 09.2020
High School Diploma -
SUNSET HIGH SCHOOL
Some College (No Degree) - Computer And Information Systems