Steffanie Woods
Chattanooga,TENNESSEE
Summary
Dynamic Child Case Manager with extensive experience at the State of Tennessee, adept at individualized service planning and family engagement. Proven track record in advocating for child welfare and developing effective case service plans. Strong communicator with exceptional organizational skills, committed to enhancing access to community resources for families in need.
Overview
16
16
years of professional experience
Work History
Child Case Manger 3
State of Tennessee
Chattanooga, TN
10.2019 - Current
- Coordinated comprehensive case plans for children and families, ensuring alignment with state regulations.
- Assessed client needs through interviews and observations, delivering tailored support services.
- Collaborated with multidisciplinary teams to develop intervention strategies for at-risk youth.
- Monitored progress of clients, adjusting service plans based on evolving needs and circumstances.
- Educated families on available resources, enhancing access to community support systems.
- Recorded case notes with precision in database systems to uphold compliance with reporting standards.
- Advocated for child welfare by liaising with schools, healthcare providers, and social services agencies.
- Collaborated with families to create and maintain safe home environments for optimal child development.
- Offered guidance and support to parents, empowering them to make informed decisions regarding their child''s care plan.
- Conducted comprehensive assessments to identify specific needs and appropriate services for each child.
- Connected families with financial assistance programs, improving their ability to meet basic needs and reduce stressors on the family unit.
- Maintained timely documentation of case activities, enabling accurate tracking of progress and outcomes.
- Maintained confidentiality in all communications pertaining to clients'' personal information, protecting privacy rights as required by law.
- Developed strong relationships with community resources to facilitate access to essential services for families in need.
Accounting Associate
Walmart
Chattanooga, TN
06.2017 - 10.2019
- Assisted in processing invoices and employee reimbursements for accurate financial reporting.
- Maintained accounting records using Walmart's financial software, ensuring data integrity and compliance.
- Supported month-end closing procedures by reconciling accounts and resolving discrepancies.
- Collaborated with team members to streamline invoicing processes, enhancing operational efficiency.
- Reviewed expense reports for accuracy, providing feedback to employees on necessary adjustments.
Visitor Services Associate
Creative Discovery Museum
Chattanooga, TN
10.2009 - 02.2015
- Coordinated comprehensive case plans for children and families, ensuring alignment with state regulations.
- Assessed client needs through interviews and observations, delivering tailored support services.
- Collaborated with multidisciplinary teams to develop intervention strategies for at-risk youth.
- Monitored progress of clients, adjusting service plans based on evolving needs and circumstances.
- Educated families on available resources, enhancing access to community support systems.
- Recorded case notes with precision in database systems to uphold compliance with reporting standards.
- Advocated for child welfare by liaising with schools, healthcare providers, and social services agencies.
- Collaborated with families to create and maintain safe home environments for optimal child development.
- Offered guidance and support to parents, empowering them to make informed decisions regarding their child''s care plan.
- Conducted comprehensive assessments to identify specific needs and appropriate services for each child.
- Connected families with financial assistance programs, improving their ability to meet basic needs and reduce stressors on the family unit.
- Maintained timely documentation of case activities, enabling accurate tracking of progress and outcomes.
- Maintained confidentiality in all communications pertaining to clients'' personal information, protecting privacy rights as required by law.
- Developed strong relationships with community resources to facilitate access to essential services for families in need.
Security Guard
Securitas Security Services USA
Chattanooga, TN
02.2015 - 06.2017
- Monitored premises to deter unauthorized access and ensure safety of individuals.
- Conducted routine patrols to identify potential security risks and maintain a secure environment.
- Responded promptly to incidents, providing detailed reports for further investigation.
- Collaborated with law enforcement during emergencies to enhance response effectiveness.
- Utilized surveillance equipment to monitor activities and document suspicious behavior.
- Maintained accurate logs of daily activities, incidents, and observations for management review.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Education
Bachelor of Science - Criminal Justice
University of Tennessee At Chattanooga
Chattanooga, TN12.2014
Associate of Science - Criminal Justice
Chattanooga State Community College
Chattanooga, TN05.2012
High School Diploma - Early Childhood Education
Howard High School
Chattanooga, TN05.2009
Skills
Case documentation
Individualized service planning
Collaborative teamwork
Professional boundaries
Home visitation
Family engagement
Child welfare
Court testimony
Child advocacy
Visitation experience
Family support
Report writing
Motivational interviewing
Court proceedings
Case service plans
Case assessment
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Reliability
Excellent communication
Organizational skills
Active listening
Adaptability and flexibility
Microsoft Word
Timeline
Child Case Manger 3
State of Tennessee
10.2019 - Current
Accounting Associate
Walmart
06.2017 - 10.2019
Security Guard
Securitas Security Services USA
02.2015 - 06.2017
Visitor Services Associate
Creative Discovery Museum
10.2009 - 02.2015
Bachelor of Science - Criminal Justice
University of Tennessee At Chattanooga
Associate of Science - Criminal Justice
Chattanooga State Community College
High School Diploma - Early Childhood Education
Howard High School