Summary
Overview
Work History
Education
Skills
Accomplishments
Exercise
Languages
Timeline
Generic

Stella Savage

Wauconda,IL

Summary

Motivated Worker with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences.

Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving. Learning American Sign Language.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.



Overview

2
2
years of professional experience

Work History

Server

JJ Twiggs
05.2023 - 08.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Answered customers' questions, recommended items, and recorded order information.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Increased sales significantly by upselling higher-end products to customers.
  • Cultivated warm relationships with regular customers.


Server, Expediter, Hostess, Food Runner

No Wake Bar And Grill
04.2021 - 08.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Used cash registers and credit card machines to cash out customers.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Greeted customers and provided outstanding customer service.
  • Responded to customer complaints and inquiries promptly, finding swift resolutions.
  • Generated solutions to customer issues, vendor errors and budget limitations.

Education

No Degree -

Illinois State University
Normal, IL
05.2026

High School Diploma -

Wauconda High School
Wauconda, IL
05.2022

Skills

  • Check Payment Processing
  • Dining Customer Service
  • Conflict Resolution
  • Safe Work Practices
  • Bill Computation
  • Hospitality and Accommodation
  • Station Cleaning
  • Order Management
  • Order Taking
  • Service Prioritization

Accomplishments

  • Achieved 8 time World Qualification for the World Irish Dance Championships by completing local,regional,national and world level of competition
  • Achieved top 5 in the Mid-West two years in a row as well as top 10 in the Mid-West for 4 years

Exercise

I love to run and go to the gym regularly!

Languages

American Sign Language
Limited Working

Timeline

Server

JJ Twiggs
05.2023 - 08.2023

Server, Expediter, Hostess, Food Runner

No Wake Bar And Grill
04.2021 - 08.2023

No Degree -

Illinois State University

High School Diploma -

Wauconda High School

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Stella Savage