Stella Williams
Dayton,OH
Summary
Dynamic professional with a proven track record at Marriott Hotel, excelling in staff management and training. Recognized for enhancing productivity through streamlined processes and quality control measures. Adept at complex problem-solving and fostering employee motivation, ensuring high standards of service delivery and operational efficiency.
Overview
15
15
years of professional experience
Work History
Supervisor
Marriott Hotel
Dayton, OH
02.2022 - Current
- Oversaw daily operations, ensuring efficient workflow and adherence to safety protocols.
- Trained and mentored team members on best practices and operational procedures.
- Streamlined processes to enhance productivity and reduce operational delays.
- Implemented quality control measures to maintain high standards of service delivery.
- Coordinated scheduling and resource allocation for optimal staff utilization.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Childcare Provider
Little Hearts Learning Center
Dayton
01.2014 - 05.2022
- Supervised daily activities to ensure a safe and nurturing environment for children.
- Developed and implemented age-appropriate educational activities to promote learning and development.
- Communicated effectively with parents regarding children's progress and daily experiences.
- Collaborated with team members to create engaging lesson plans tailored to individual needs.
Housekeeper
Hampton Inn By Hilton
Dayton, OH
04.2011 - 04.2015
- Supervised daily cleaning operations to ensure high standards of cleanliness and hygiene.
- Trained and mentored junior staff on efficient housekeeping practices and safety protocols.
- Conducted regular inspections to maintain quality control in guest rooms and common areas.
- Implemented inventory management procedures for cleaning supplies and equipment.
- Developed streamlined workflows that increased team productivity and reduced turnaround times.
- Maintained compliance with health and safety regulations in all housekeeping activities.
Education
High School Diploma - High School
Gem City Career
Dayton, OH06.2015
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Complex Problem-solving
- Staff development
- Inventory control
Timeline
Supervisor
Marriott Hotel
02.2022 - Current
Childcare Provider
Little Hearts Learning Center
01.2014 - 05.2022
Housekeeper
Hampton Inn By Hilton
04.2011 - 04.2015
High School Diploma - High School
Gem City Career