Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Stella Yackee

Toledo,OH

Summary

Reliable and upbeat sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

3
3
years of professional experience

Work History

Sales Associate

Orangetheory Fitness
03.2022 - Current
  • Boost customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming studio environment.
  • Develop new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Sell according to the needs and circumstance of the consumer, insuring more consistent and lasting sales.
  • Collaborate with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assist in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Participate in team meetings and training sessions regularly for continuous professional development.
  • Educate clients on current promotional offerings and products using persuasive selling tactics.
  • Volunteer for extra shifts at times of low staffing and around holidays.

Barista

Biggby Coffee
02.2021 - 05.2022
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.

Education

Bachelor of Arts - Communications And Marketing

University of Toledo
Toledo, OH
05.2025

High School Diploma -

Saint Ursula Academy
Toledo, OH
05.2021

Skills

  • Product Sales
  • Cold-Calling
  • Verbal/Written Communication
  • Conflict Resolution
  • Teamwork and Collaboration
  • Customer Service
  • Excellent People Skills
  • Goal-Oriented
  • Listening Skills
  • Sales Strategies

Accomplishments

    This year I received the award for Sales Associate of the Year at Orangetheory Fitness Toledo West.

Timeline

Sales Associate

Orangetheory Fitness
03.2022 - Current

Barista

Biggby Coffee
02.2021 - 05.2022

Bachelor of Arts - Communications And Marketing

University of Toledo

High School Diploma -

Saint Ursula Academy

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Stella Yackee