Stephanie Marcus
HANOVER,PA
Summary
Resourceful Accounts Receivable Clerk known for excellent account management and time management skills. Expert in Microsoft Word and Excel use and ledger verification with great customer service skills. Meticulous and enterprising worker dedicated to excellence. Hardworking and driven to work quickly and effectively on projects in all types of environments.
Overview
7
7
years of professional experience
Work History
Accounts Receivable Clerk
Utz Snacks
HANOVER, PA
08.2021 - 01.2022
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Prepared and mailed invoices to customers, processed payments and documented account updates.
- Used accounting software to reconcile accounts, track income and generate invoices.
- Responded to inbound inquiries regarding accounts and payments.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
- Analyzed finances to create detailed forecasting reports using MicrosoftExcel.
Data Entry Associate
Campbell's Snacks
HANOVER, PA
06.2020 - 08.2021
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered data into Microsoft Excel system according to formatting standards.
- Kept optimal quality levels to prevent critical errors and support team performance targets.
- Maintained ongoing communication with relevant departments to confirm accurate data delivery.
- Reviewed and updated client correspondence files and database information to maintain accurate records.
- Organized, sorted and checked input data against original documents.
- Obtained scanned records and uploaded into database.
- Scrubbed data for errors and made corrections to maintain clean records.
- Tracked and maintained records for Route Transaction department.
Picker Packer
Wege Pretzels
HANOVER, PA
01.2019 - 06.2020
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.
- Completed daily orders with expert picking and packing of shipments.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Recorded each completed job in equipment use log.
- Complied with safety, health and environmental regulations as prescribed by law.
Customer Service Representative
Copart Auto Auctions
Finksburg, MD
12.2014 - 01.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Consulted with outside parties to resolve discrepancies and create expert solutions.
- Answered constant flow of customer calls with minimal wait times.
- Cultivated customer loyalty, promoted repeat business and improved sales.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
Education
Associate of Arts - Medical Billing And Coding
Ultimate Medical Academy - Clearwater
Clearwater, FL02.2023
Associate of Arts - Business
Penn Foster College
Scottsdale, AZ06.2012
Skills
- Time Management
- Bill Payment and Recordkeeping
- Proactive and Self-Motivated
- Accounts Receivable
- Relationship Building
- Customer Relations
- Precision and Accuracy
- Creative Problem Solving
- Attention to Detail
Timeline
Accounts Receivable Clerk
Utz Snacks
08.2021 - 01.2022
Data Entry Associate
Campbell's Snacks
06.2020 - 08.2021
Picker Packer
Wege Pretzels
01.2019 - 06.2020
Customer Service Representative
Copart Auto Auctions
12.2014 - 01.2019
Associate of Arts - Medical Billing And Coding
Ultimate Medical Academy - Clearwater
Associate of Arts - Business
Penn Foster College