Stephaie Rushin
Louisville,KY
Summary
Dynamic professional with a proven track record in problem-solving and a commitment to continuous learning, complemented by exceptional communication skills. Poised to drive team success and deliver impactful results through collaboration and innovative thinking while embracing new challenges that align with organizational objectives. A proactive approach ensures adaptability and resilience in fast-paced environments, coupled with strong organizational skills that facilitate the management of multiple priorities. Dependable and enthusiastic, ready to take on additional responsibilities to support team goals and foster a positive work atmosphere.
Overview
1
1
Certification
23
23
years of professional experience
Work History
Associate Resource Manager
Kroger
Louisville, KY
05.2023 - Current
- Streamlined recruitment processes, reducing time-to-hire while maintaining high-quality staffing standards.
- Collaborated with department heads to forecast staffing needs and align resources accordingly.
- Mentored junior staff members in effective resource management techniques, fostering a culture of continuous improvement within the team.
Assistant District Manager
Nu Yale Cleaners
Louisville, US
01.2012 - 05.2023
- Assist District Manager with difficult customers
- Listen to complaints and resolve them in timely manner
- Politely assisted customers in person, via telephone and email as well
- Supported District Manager in resolving issues with difficult customers
- Interview and New Hire Trainer
- Call customer weekly regarding overdoses orders
- Assist with writing procedures with POS System
- Conducted weekly inventory for seven Kentucky stores to ensure accurate stock levels
- Analyzed sales and gross profit reports to identify areas for improvement
- Call customer weekly regarding overdoes orders
Administrative Assistant
Multi Packaging Solutions
Louisville, US
01.2009 - 10.2011
- Procedures, Work Instruction and Forms
- Trained colleagues on effective use of Isosoft software to enhance workflow.
- Input old procedures, work instructions, and forms into the new Isosoft database.
- Developed strategies to streamline and improve office procedures
- Completed forms, reports, logs and records to quickly handle all documentation for human resources
- Managed filing system, entered data, and performed clerical tasks to maintain organization and efficiency.
- Developed and updated spreadsheets and databases to track and report performance and sales data.
TBC Payroll Coordinator
Yum's
Louisville, US
01.2008 - 01.2009
- Processed payroll checks using PeopleSoft program to ensure timely and accurate employee compensation
- Input direct deposits and communicated with employees for any additional information needed
- Handled calls from diverse customers and supervisors to address inquiries and provide support
- Worked well in a team setting, providing support and guidance
- Take calls from diverse customers and Supervisor
- Cultivated interpersonal skills by building positive relationships with others
- Demonstrated respect, friendliness and willingness to help wherever needed
Senior Benefit Counselor
SHP
Louisville, US
01.2004 - 01.2008
- Oversaw call supervision and monitoring.
- Managed a team of twenty-eight in the customer service department.
- Helped train new customer service representatives and associates.
- Delivered training on the Flexible Spending Account to new employees and internal/external clients.
- Schedule Lunch and Breaks
- Coordinated logistical and technical support with trainers and participants throughout the learning course.
- Filed, organized and archived training materials to support future training sessions.
Education
Associate of Science - Business Management
Colorado Technical University
CO10-2021
Skills
- Recruitment
- Interviewing
- Pre-employment screening
- Detail-oriented
- Documentation and reporting
- Team leadership
- Employee relations
- Critical thinking
- Organizational skills
- Decision-making
- Professionalism
- Time management abilities
- Compliance monitoring
Certification
- SHRM Essentials of Human Resources
Timeline
Associate Resource Manager
Kroger
05.2023 - Current
Assistant District Manager
Nu Yale Cleaners
01.2012 - 05.2023
Administrative Assistant
Multi Packaging Solutions
01.2009 - 10.2011
TBC Payroll Coordinator
Yum's
01.2008 - 01.2009
Senior Benefit Counselor
SHP
01.2004 - 01.2008
Associate of Science - Business Management
Colorado Technical University