Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Stephan Jacques

Brooklyn

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Mitch Auto Repair
07.2023 - Current
  • Greeting customers in person or over the phone and providing a welcoming experience
  • Provides the highest level of customer service
  • Answer inquiries about services, prices, and vehicle issues
  • Schedule appointments for vehicle repairs or maintenance
  • Maintain accurate records of customer interactions, repairs, and payments
  • Keep customers informed about the status of their vehicle repairs

Web Assistant Researcher

Chee Lee Design
03.2023 - 06.2023
  • Conduct detailed research on specific topics, industries, or competitors using reliable sources
  • Collect, analyze, and synthesize data from websites, articles, reports, and databases
  • Organize and present findings in clear and concise formats, such as summaries, spreadsheets, or presentations
  • Assist with drafting reports, blog posts, or other content based on research findings
  • Proofread and edit content to ensure clarity and proper formatting
  • Respond to client or team inquiries regarding research progress

Education

Liberal Arts -

Kingsborough Community College
Brooklyn, NY
01.2026

High School Diploma - undefined

Franklin Delano Roosevelt High School
Brooklyn, NY
01.2023

Skills

  • Microsoft Word
  • Outlook
  • Microsoft PowerPoint
  • Microsoft Excel
  • Multi-task management
  • Team collaboration
  • Microsoft office expertise
  • Verbal and written communication
  • Researching
  • Customer relations
  • Adaptability and flexibility
  • Data entry

Languages

English

Timeline

Customer Service Representative

Mitch Auto Repair
07.2023 - Current

Web Assistant Researcher

Chee Lee Design
03.2023 - 06.2023

High School Diploma - undefined

Franklin Delano Roosevelt High School

Liberal Arts -

Kingsborough Community College

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Stephan Jacques