Stephan Reid
Fort Worth,TX
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
5
5
years of professional experience
Work History
Field Tech Sales Expert
Asurion
02.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Exceeded sales targets consistently by identifying new opportunities and successfully closing deals.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Implemented regular training sessions on products offerings strengthening the team''s ability to present a unified and knowledgeable sales pitch.
Sales Associate
Walmart
04.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Driver Assistant
Reid Logistics LLC
01.2020 - 12.2021
- On and offload company shipments
- Presenting Solutions
- Answering Customer Questions
- Time Management Skills
- Assisted driver with product or package deliveries to residential and commercial locations
- Effectively communicating with clients and customers to resolve complaints
- Ensuring that all safety precautions and procedures are followed
Education
High School Diploma - Computer Science AP
North Crowley High School
Fort Worth, TX05.2023
Skills
- Computer technology
- Programming languages
- Java
- Python
- Collaboration talent
- Adaptability
- Communication
- Fast learner
- Team player
- Strong work ethic
- Truck Loading
Timeline
Field Tech Sales Expert
Asurion
02.2024 - Current
Sales Associate
Walmart
04.2023 - 01.2024
Driver Assistant
Reid Logistics LLC
01.2020 - 12.2021
High School Diploma - Computer Science AP
North Crowley High School