Stephane Barthelus
Fort Lauderdale,FL
Summary
Focused Key Holder committed to driving top-level performance and quality service. Enthusiastic and quick-learning with proven history of bringing value to projects. Supports and prepares team to balance guest experience with necessary operational tasks.
Driven Sales Lead Keyholder with comprehensive background in retail sales and team leadership. Possess strong skills in customer service, merchandising, and inventory management. Known for nurturing client relationships, driving revenue growth, and effectively training new staff members. Consistently exceed sales goals and improve store operations efficiency through proactive problem-solving.
Overview
4
4
years of professional experience
Work History
Sales Lead Keyholder
Aldo Shoes
Plantation, Florida
08.2020 - Current
- Conducted weekly one-on-one meetings with each team member to review progress towards goals set by management.
- Ticketed, arranged and displayed merchandise to promote sales.
- Answered store and merchandise questions and led customers to wanted items.
- Provided feedback to management on customer needs and preferences to improve product offerings.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
- Placed special orders or called other stores to find desired items.
- Greeted customers and provided assistance with product selection.
- Assisted customers in locating items within the store or online through use of technology resources.
Education
High School Diploma -
Plantation High School
Plantation, Florida06-2020
Skills
- Team management
- Store operations
- Strong leadership
- Opening and closing coordination
- Drawer counting
- Customer service management
- Daily reporting
- Product demonstrations
- Store maintenance
- Sales coaching
- Customer service
- Task delegation
Timeline
Sales Lead Keyholder
Aldo Shoes
08.2020 - Current
High School Diploma -
Plantation High School