STEPHANE WILLIAMS
Henry's Home and Bath
Saint Charles,MO
21
years of professional experience
Responsible District Manager proficient in Customer Service and high pressure sales. Passionate and motivated, with a drive for excellence. 5 years in sales and management positions.
Work History
Accounts Receivable Assistant
1 Year 10 Months- Processed invoices and payments using accounting software to ensure timely collections.
- Maintained accurate records of accounts receivable transactions and reconciled discrepancies promptly.
- Assisted in the preparation of financial reports by compiling relevant data and documentation.
- Communicated with clients regarding outstanding balances, resolving inquiries efficiently and professionally.
Head Sales Associate
2 Years 3 Months- Delivered exceptional customer service to enhance client satisfaction and retention.
- Educated clients on service offerings, promoting membership benefits and product sales.
- Processed transactions accurately using point-of-sale systems to ensure efficient operations.
- Assisted in maintaining a clean, welcoming environment to enhance overall guest experience.
- Trained new associates on customer engagement techniques and operational procedures.
District Manager
4 Years- Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
- Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
- Directed operational strategy across multiple locations to enhance service delivery and client satisfaction.
Sales Manager
1 Year 8 Months- Plan and prepare advertising and promotional material to increase sales of products or services, working with customers, company officials, sales departments and advertising agencies.
Owner/daycare provider
10 Years 6 Months- Organize and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling, and field trips.
- Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills.
- Observe and evaluate children's performance, behavior, social development, and physical health.
- Read books to entire classes or to small groups.
Education
GED
Skills
Administration and Management
Judgment and Decision Making
Management of Personnel Resources
Troubleshooting
Education and Training
Customer and Personal Service
Time Management
Sales and Marketing
Operation and Control
Operation Monitoring
Timeline
Accounts Receivable Assistant
Henry's Home and Bath
09.2024 - 07.2026Read More
Head Sales Associate
Massage Envy
05.2022 - 08.2024Read More
District Manager
MassageLuXe
04.2018 - 04.2022Read More
Sales Manager
Cato Fashions
08.2016 - 04.2018Read More
Owner/daycare provider
In home Daycare
10.2005 - 04.2016Read More
Fort Zumwalt South High School
GED
Read More