Stephani Boggess
Sandy,UT
Summary
Dynamic professional with a proven track record at H&R Block Tax Service, excelling in organization and communication. Leveraged strong telephone skills to enhance client satisfaction and streamline operations. Recognized for driving sales as a Flooring Sales Specialist at Home Depot, showcasing expertise in data entry and customer engagement.
Overview
6
6
years of professional experience
Work History
Receptionist
H&r Block Tax Svc
01.2025 - 04.2025
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing
- Handled sensitive information with discretion while maintaining strict confidentiality standard
Flooring Sales Specialist
Home Depot
03.2024 - 10.2024
- Followed up with customers to assess satisfaction, answer questions, and resolve concerns.
- Drove team revenue totals by bringing in top sales numbers.
- Maintained in-depth understanding of all available brands and types of flooring available to customers.
- Assisted customers in selecting appropriate flooring materials based on their preferences, budget, and space requirements.
Bartender
Bout Time Bar
08.2019 - 02.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Made and served alcohol, beer and craft cocktails and food
Education
West Jordan High
West Jordan, UT06.2010
Skills
- Organization skills
- Telephone skills
- Data entry
Timeline
Receptionist
H&r Block Tax Svc
01.2025 - 04.2025
Flooring Sales Specialist
Home Depot
03.2024 - 10.2024
Bartender
Bout Time Bar
08.2019 - 02.2020
West Jordan High
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