Summary
Overview
Work History
Education
Skills
Timeline
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Stephani Goulet

Ocala,FL

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business.

Excellent marketing, customer service and facility oversight skills and more than 10+ years of experience. Highly effective and comfortable working with people at all levels in organization.

Experienced in leading and supervising operational and sales teams.

Overview

5
5
years of professional experience

Work History

Owner

Goulet Consulting LLC
01.2019 - 07.2023
    • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
    • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
    • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
    • Implemented marketing strategies to increase brand awareness and attract new customers.
    • Increased brand awareness by developing and executing targeted marketing campaigns.
    • Optimized website performance, resulting in improved search engine rankings and increased web traffic.
    • Consulted with clients on business issues and developed innovative proposals.

Medical Manager, Marketing/Referral Coordinator

Gainesville Sleep Lab
01.2018 - 10.2020
  • Reduced hospital readmissions by closely monitoring patients'' health and coordinating post-discharge follow-up care.
  • Developed strong relationships with key stakeholders such as physicians, nurses, administrators, insurance representatives, and vendors to facilitate seamless collaboration in medical management initiatives.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
  • Streamlined referral process by implementing efficient tracking and communication systems.
  • Enhanced patient satisfaction with timely coordination of referrals and appointments.
  • Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
  • Contributed to practice growth by maintaining positive relationships with both patients and referring providers.
  • Developed comprehensive knowledge of insurance requirements, advocating for patients when necessary to secure approval for needed services.
  • Kept healthcare providers informed of referral status updates, promoting optimal continuity of care throughout the referral process.
  • Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.

Education

High School Diploma -

Forest High School
Ocala, FL
08.2004

Skills

  • Business Launch
  • Business Management
  • Marketing
  • Sales Leadership
  • Staff Hiring
  • Relationship Building
  • Consulting
  • Problem Solving
  • Organizational Skills
  • Sales Management
  • Staff Training
  • Time Management

Timeline

Owner

Goulet Consulting LLC
01.2019 - 07.2023

Medical Manager, Marketing/Referral Coordinator

Gainesville Sleep Lab
01.2018 - 10.2020

High School Diploma -

Forest High School

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Stephani Goulet