STEPHANIA LACKEY
Anacortes,WA
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Master Marine Boat Center
01.2025 - 05.2025
- Worked on payroll, bank reconciliation, and accounts payable.
- Assisted customers at the parts counter
- Ordered parts for the service department
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Bookkeeper/Office Manager
Lopez Island Family Resource Center
11.2022 - 12.2024
- Processed semi-monthly payroll.
- Reconciled 3 different bank accounts and credit card statements.
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
Accounts Receivables
Islands Marine Center
09.2018 - 11.2022
- Applied payments to customer's account.
- Called customers regarding late payments.
- Invoiced monthly boat moorage and storage.
- Processed bank deposits.
- Submitted monthly B&O WDOR reports.
- Assisted with reducing outstanding accounts receivables by diligently following up on unpaid claims and denied coverage cases.
Education
Dalton State College
Dalton, Georgiaundefined
Calhoun High School
Calhoun, GeorgiaSkills
- Microsoft 365 Word, Excel, Outlook
- ADP
- QuickBooks Online
- Sales Force
- Organized
- Willingness to learn
- Good with Ten key calculator
- Type 80 wpm
- Customer service
- Data entry
- Computer skills
- Administrative support
Timeline
Administrative Assistant
Master Marine Boat Center
01.2025 - 05.2025
Bookkeeper/Office Manager
Lopez Island Family Resource Center
11.2022 - 12.2024
Accounts Receivables
Islands Marine Center
09.2018 - 11.2022
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Calhoun High School
Dalton State College
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