Stephanie Abril
Good Samaritan Medical Center
West Palm Beach,FL
7
years of professional experience
Experienced Bilingual HR Professional overseeing high-volume HR operations and payroll processing within healthcare systems. Streamlined onboarding workflows and administered benefits to enhance efficiency. Leveraged HRIS tools for compliance tracking and addressed complex employee relations matters. Transitioning to HR Operations to optimize software efficiency and process design.
Work History
HR Generalist
1 Year 7 Months- Conducted objective internal investigations into employee relations grievances, documenting comprehensive case files to mitigate legal and operational risk for the facility.
- Helped develop and implement training programs to improve staff performance and compliance.
- Streamlined onboarding processes, reducing time-to-hire for new employees.
- Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
- Audited and tracked primary source verifications, clinical licenses, and mandatory certifications for over 1,000 medical staff members maintaining a 100% compliance rate with Joint Commission standards.
- Analyzed quarterly turnover trends and exit interview metrics via workforce data analytics to provide nursing leadership with actionable operational staffing shifts.
HR Business Partner
2 Years 9 Months- Ensured compliance with applicable laws such as Equal Employment Opportunity regulations.
- Collaborated with department heads to ensure compliance with employment laws and regulations.
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
- Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
- Created, organized and maintained employee personnel files to keep sensitive data secure.
- Facilitated new hire orientation and onboarding, explaining documentation requirements to enhance HR process efficiency.
- Prepared job postings for open positions on the company website and other job boards.
- Coordinated open enrollment activities, including meetings and communication campaigns, to ensure employee understanding of benefits options.
Patient Care Coordinator
8 Months- Coordinated patient care services with medical team, enhancing quality and timeliness of care delivery.
- Facilitated coordination between primary care physician and specialists to ensure continuity of care.
- Created positive environment for patients, families, and staff through excellent customer service.
- Scheduled appointments for patients and coordinated follow-up visits.
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
- Facilitated coordination between primary care physicians and specialists, ensuring seamless continuity of care.
Administration Lead
1 Year 8 Months- Greeted visitors and callers daily, addressing inquiries and directing to appropriate staff to ensure smooth operations.
- Tracked and submitted employee timesheets to accounting department, facilitating timely payroll processing.
- Maintained inventory in supply closet, ensuring availability of supplies and preventing shortages.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Maintained inventory in supply closet to prevent shortages.
- Helped mentor new employees during their training period, answering questions and providing support
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Entered insurance, demographics and health history into patient database.
Education
Bachelor of Health Services - Health Administration
- Minor in Health Information Systems
Certificate - Human Resource Management
Skills
HR Operations & Systems: Payroll Processing
Benefits Administration
Benefits Management
HR Administration
Talent Integration: End-to-End Onboarding
New Hire Orientation
Workflow Organization
Compliance & Governance: HR Policy Development
Labor Law Compliance
HR Guidelines
Employee Relations: Workplace Investigations
Dispute Resolution
Strategic Consultation
Bilingual Communication (English / Spanish)
Timeline
HR Generalist
Good Samaritan Medical Center
01.2025 - CurrentRead More
HR Business Partner
Hive Collective
04.2022 - 01.2025Read More
Patient Care Coordinator
Superkids Pediatrics
08.2021 - 04.2022Read More
Administration Lead
Md Now Urgent Care
12.2019 - 08.2021Read More
Florida Atlantic University
Certificate from Human Resource Management
Read More
Florida Atlantic University
Bachelor of Health Services from Health Administration
Read More