Stephanie Alexis
Clinton,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cook's Assistant
University Of Maryland, College Park
07.2023 - Current
- Worked with chef to prepare daily food specials and other supplies
- Prepared food orders to support waitstaff and other team members
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation
- Followed recipes closely for consistent taste, quality and presentation
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers
- Placed orders to restock items before supplies ran out
- Removed expired food and beverages from storage and reviewed inventory for upcoming expirations dates.
Volunteer
La Paix University Hospital
06.2019 - 10.2021
- Actively participated in staff meetings, contributing ideas for process improvement and program development strategies
- Conducted surveys among service recipients to gauge satisfaction levels and identify areas needing improvement or expansion efforts
- Facilitated communication between volunteers and staff members through regular updates via newsletters or social media platforms
- Assisted with special events and programs
- Completed daily domestic tasks in shelters and group homes to assist people in need
- Led group discussions and activities to meet different community needs
- Facilitated community outreach to expand participation and support.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Maintained clean, neat, and operational facilities to serve program needs.
Medical Customer Service Representative
Hospital Center Pediatric Maison Des Enfants Cheri
01.2021 - 08.2021
- Established strong relationships with healthcare professionals, resulting in increased trust and credibility for the organization.
- Managed high call volume with professionalism and empathy, ensuring timely resolution of customer concerns.
- Enhanced patient satisfaction by addressing inquiries and resolving issues related to medical appointments, billing, and insurance.
- Handled sensitive patient information with confidentiality, adhering to Haiti Department of Health regulations at all times.
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
Education
No Degree - Phlebotomy
Dynamic Phlebotomy & CPR, LLC
Temple Hills, MD06.2024
High School Diploma -
American Academy of Pinecrest
Miami, FL03.2024
Skills
- Quality Control
- Team Supervision
- Safe Food Handling
- Sanitation Practices
- Cleaning and sanitation
- Customer Service Quality Assurance
- Professionalism and Courtesy
- Conflict resolution techniques
- Patient Information Retrieval
- Customer Service
- Team Leadership
- Relationship Building
Certification
- PT - Phlebotomy Technician
Languages
French
Native or Bilingual
Timeline
Cook's Assistant
University Of Maryland, College Park
07.2023 - Current
Medical Customer Service Representative
Hospital Center Pediatric Maison Des Enfants Cheri
01.2021 - 08.2021
Volunteer
La Paix University Hospital
06.2019 - 10.2021
No Degree - Phlebotomy
Dynamic Phlebotomy & CPR, LLC
High School Diploma -
American Academy of Pinecrest
- PT - Phlebotomy Technician
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