Stephanie Alvarado
Hempstead
Summary
Proven ability to enhance customer experiences and streamline operations, as demonstrated at Seafood and Steak and QuestSpecialty. Excelled in customer service and order accuracy, significantly improving service quality through attention to detail and active listening. Skilled in fostering team collaboration and maintaining high cleanliness standards, contributing to a positive and efficient work environment.
Experienced with providing attentive and personalized service to guests in bustling restaurant setting. Utilizes strong multitasking abilities to manage tables and deliver prompt service. Track record of maintaining welcoming atmosphere and addressing guest needs efficiently.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
Seafood and Steak
06.2022 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Bussed and reset tables to keep dining room and work areas clean.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
Warehouse Packer
QuestSpecialty
07.2024 - 01.2025
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Operated tape machines, scales and label printers to package items correctly.
- Organized items on racks, shelves and bins to maintain established order.
Education
Test Date Pending -
National Association For Health Professionals
National Registered Certified Medical Assistant Pending -
US Department of Health & Human Services
OSHA & HIPAA Certifications No Degree - Medical Assistant
The College of Health Care Professions
TX09-2025
High School Diploma -
Hempstead High School
Hempstead, TX05-2024
Skills
- Customer service
- Active listening
- Critical thinking
- OSHA & HIPAA trained
- Direct Patient Care
- Customer satisfaction measurement
- Customer relationship management (CRM)
- Data entry
- Attention to detail
- Punctual and reliable
- Product packaging
- Teamwork
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Warehouse Packer
QuestSpecialty
07.2024 - 01.2025
Restaurant Waiter
Seafood and Steak
06.2022 - Current
Test Date Pending -
National Association For Health Professionals
Pending -
US Department of Health & Human Services
No Degree - Medical Assistant
The College of Health Care Professions
High School Diploma -
Hempstead High School
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