STEPHANIE ALVARENGA
Bowie
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
26
26
years of professional experience
Work History
PCT/PSC
MedStar Health
Silver Spring
05.2017 - Current
- Conducted diagnostic tests including EKG, Strep, and Mono to support patient care.
- Administered injections and performed phlebotomy procedures for effective patient treatment.
- Managed patient registration, insurance verification, and patient flow monitoring for operational efficiency.
- Utilized Medconnect and IDX systems to optimize patient data management and improve workflow accuracy.
Phlebotomist
LabCorp
Adelphi
09.2021 - 05.2024
- Collected and processed blood samples, ensuring accurate labeling and data entry into the patient database.
- Educated patients on at-home test procedures, enhancing their understanding of self-testing processes.
- Conducted various diagnostic tests, including strep, urinalysis, STD, and H. pylori, while maintaining high standards of customer service.
Patient Registration Specialist
Holy Cross Hospital - Holy Cross Hospital
Silver Spring
05.2021 - 06.2021
- Registered patients for the COVID clinic and accurately inputted health insurance information into HealthQuest.
Patient Care Technician
Dc Public Schools
District Of Columbia
10.2020 - 03.2021
- Monitored vital signs and identified potential emergency symptoms related to COVID-19 to safeguard the well-being of all individuals.
- Maintained a secure environment by implementing health checks and promptly addressing signs of illness.
Medical Assistant/Receptionist
Capitol Medical Group
Chevy Chase
02.2018 - 08.2018
- Conducted and documented screening procedures, including health evaluations and vital signs, to ensure comprehensive patient assessments.
- Prepared lab specimens and transport forms, administered vaccines and injections, and maintained stock rooms to support clinical operations.
- Facilitated clinic flow and patient care by efficiently rooming patients and collaborating with the onsite team to resolve issues.
Office Manager/Medical Assistant/Receptionist
Child and Adolescent Health Service
Silver Spring
06.2016 - 12.2017
- Managed clinic operations to ensure seamless workflow and patient care.
- Conducted insurance verifications and appointment confirmations to streamline administrative processes.
- Performed vital checks and diagnostic tests for newborns and adolescents, enhancing patient care quality.
Medical Assistant
ulnacs
Takoma Park
09.2011 - 12.2015
- Triaged patients efficiently, ensuring timely and accurate assessment of their medical needs.
- Prepared treatment rooms meticulously for examinations, maintaining a sterile and organized environment.
- Conducted vital signs, EKGs, spirometry, pre-operative physicals, blood draws, and immigration physicals with precision.
Data Entry Clerk
Theracom
Rockville
11.2004 - 09.2007
- Created and maintained patient files, ensuring accurate data entry into specialized software.
- Processed wholesale and retail orders for patients, coordinating with doctors and insurance companies.
Enrollment Specialist/Medical Assistant
UNITY HEALTH CARE INC.
District Of Columbia
08.1999 - 10.2004
- Managed clinic flow and conducted medical follow-ups to ensure patient care continuity.
- Prepared exam rooms and recorded vital signs to support efficient patient examinations.
- Verified insurance and enrolled patients in DC Medicaid/DC Health Alliance, facilitating access to healthcare benefits.
Education
Medical Assistant Certificate - Medical Assistant
Everest College
Silver Spring, MD10-2011
GED -
Youthbuild
Washington Dc03-2004
Skills
- Patient care
- Data entry
- Patient registration
- Team collaboration
- Problem solving
- Friendly, positive attitude
- Computer skills
- Multitasking Abilities
- Phlebotomy techniques
- Medical terminology
- Clinical documentation
- Time management
- Teamwork and collaboration
- Communication
- Attention to detail
- Customer service
- Insurance verification
- Diagnostic testing
- Dependable and responsible
- Critical thinking
- Calm under pressure
Timeline
Phlebotomist
LabCorp
09.2021 - 05.2024
Patient Registration Specialist
Holy Cross Hospital - Holy Cross Hospital
05.2021 - 06.2021
Patient Care Technician
Dc Public Schools
10.2020 - 03.2021
Medical Assistant/Receptionist
Capitol Medical Group
02.2018 - 08.2018
PCT/PSC
MedStar Health
05.2017 - Current
Office Manager/Medical Assistant/Receptionist
Child and Adolescent Health Service
06.2016 - 12.2017
Medical Assistant
ulnacs
09.2011 - 12.2015
Data Entry Clerk
Theracom
11.2004 - 09.2007
Enrollment Specialist/Medical Assistant
UNITY HEALTH CARE INC.
08.1999 - 10.2004
Medical Assistant Certificate - Medical Assistant
Everest College
GED -
Youthbuild
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