Xiomara Reyes
Washington,DC
Summary
Experienced medical assistant skilled in patient care and clinical coordination. Proven ability to improve efficiency and accuracy in healthcare settings. Strong communicator in multiple languages.
Overview
10
10
years of professional experience
Work History
PSC/Medical Assistant
John's Hopkins University
12.2024 - Current
- Assisted healthcare providers in patient examinations and procedures, ensuring comfort and safety.
- Managed patient intake processes, verifying insurance information and updating medical records accurately.
- Educated patients on treatment plans and follow-up care, fostering understanding of health management.
- Maintained cleanliness and organization of examination rooms, supporting infection control standards.
- Scheduled appointments for patients, optimizing workflow to reduce wait times and improve patient satisfaction.
- Administered patient care, including vital sign monitoring and medication administration.
Medical Assistant
Medstar Washington Hospital Center
10.2022 - 10.2024
- Managing the admin pool, 719a, DME supply orders under DC Medicaid/ Medicare, FMLA, Metro Access, Epof Home Health Aide, Fax pre-op clinical clearance to the appropriate medical offices
- Scheduling Appointments- Hospital follow-up, New established care, sick visits, form completion visits, pre-op visits, and urgent visits
- Triaging patients- collecting chief complaints, temperature, blood pressure, heart rate, respirations, oxygen, depression screening, Medicare wellness, falls, appetite, tobacco, alcohol, and drug assessment.
- EKGs, administering injections, A1C, glucose, dipsticks, pregnancy test, and 6-minute walks
- Quality Controls- glucose, hemoccult, A1C, and urine dipsticks
Behavioral Health Intake Coordinator
Mary's Center
08.2022 - 10.2022
- Coordinated intake processes to ensure timely assessments and referrals for clients.
- Managed scheduling of appointments and follow-up from internal and external behavioral health waitlist.
- Developed and maintained comprehensive client records using electronic health record systems.
- Participate in bi-weekly clinical case conference to triage acute cases and facilitate case assignments across all sites with the intake manager and therapist
- Facilitate linkage to other departments, programs, and services throughout internal and external facilities.
Patient Care Navigator
Mary's Center
12.2018 - 08.2022
- Greet, welcome, and provide outstanding customer service to participants and visitors.
- Coordinate participants' registration on ECW and verify demographic information at every visit, verify insurance eligibility, and collect copays if necessary
- Coordinate Early Childhood program referrals, waitlist scheduling, and outreach
- Keep office inventory up to date, ordering supplies, and distribution
- Handle medical records with all HIPAA Compliance regulations
Medical Assistant
Andromeda Transcultural Health
11.2015 - 06.2018
- Assisted healthcare professionals in patient examinations and procedures, ensuring efficient workflow.
- Conducted patient intake, documenting medical histories and vital signs accurately.
- Managed scheduling of appointments, optimizing clinic operations and enhancing patient experience.
- Maintained inventory of medical supplies, ensuring availability for clinical operations.
- Trained new staff on procedures and protocols, fostering a cohesive team environment.
- Implemented electronic health record systems, improving data accuracy and accessibility.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Education
Technical School - Medical Assistant Diploma
Medtech Institute
Silver Spring, MD11-2014
High School Diploma -
Roosevelt Senior High School
Washington, DC06-2013
Skills
- Patient Care
- Medical Terminology
- Electronic Health Records
- Clinical Procedures
- Time Management
- Interpersonal Communication
- Patient Assessment
- Problem-solving
Accomplishments
- Registered Medical Assistant
- BLS/CPR
Timeline
PSC/Medical Assistant
John's Hopkins University
12.2024 - Current
Medical Assistant
Medstar Washington Hospital Center
10.2022 - 10.2024
Behavioral Health Intake Coordinator
Mary's Center
08.2022 - 10.2022
Patient Care Navigator
Mary's Center
12.2018 - 08.2022
Medical Assistant
Andromeda Transcultural Health
11.2015 - 06.2018
Technical School - Medical Assistant Diploma
Medtech Institute
High School Diploma -
Roosevelt Senior High School