Stephanie Alvarez
El Paso,TX
Summary
Dynamic and highly reliable bartender with extensive experience at Wing Daddys, excelling in high-pressure environments. Proven ability to cultivate loyal clientele through exceptional customer service and strong multitasking skills. Adept in cash handling and responsible alcohol service, consistently maintaining cleanliness and compliance with health regulations.
Overview
4
4
years of professional experience
Work History
Bartender/Server
Wing Daddys
El Paso, TX
01.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
Server
Bostons Pizza
El Paso, TX
05.2022 - 10.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Host
Buffalo Wild Wings
El Paso, TX
09.2021 - 09.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Franklin High School
El Paso Texas06.2023
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Cleanliness and hygiene
- Responsible alcohol service
- Cash register operation
- Menu memorization
- Memory retention
- New hire training
- Classic cocktails
- Food running
Languages
Spanish
Full Professional
Timeline
Bartender/Server
Wing Daddys
01.2024 - Current
Server
Bostons Pizza
05.2022 - 10.2022
Host
Buffalo Wild Wings
09.2021 - 09.2022
High School Diploma -
Franklin High School