Stephanie Alzate
Queens,NY
Summary
Dynamic and results-driven professional with strong leadership skills and a proven track record at La Cabaña Restaurant. Expert in table management and customer service, enhancing guest experiences while maintaining high hygiene standards. Successfully increased table turnover rates, allowing for more guests served per shift, fostering a positive team environment.
Overview
2025
2025
years of professional experience
Work History
Waitress Supervisor
La Cabaña Restaurant
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Enhanced customer satisfaction by efficiently managing waitstaff schedules and ensuring optimal coverage during peak hours.
Assistant Teacher
Children Learning Center
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
Customer Service
Tropical Restaurant
New York, NY
02.2024 - 12.2024
Fly Attendant
Avianca
Colombia
04.2021 - 10.2021
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
Education
Bachelor - Business Accountancy
Academia “SAM”
Colombia 12.2019
Skills
- Hygiene standards
- Table management
- Strong leadership
- Menu design
- Customer service
- Food and beverage service
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Customer Service
Tropical Restaurant
02.2024 - 12.2024
Fly Attendant
Avianca
04.2021 - 10.2021
Waitress Supervisor
La Cabaña Restaurant
Assistant Teacher
Children Learning Center
Bachelor - Business Accountancy
Academia “SAM”